Campus Services Officer in South East London
Campus Services Officer in South East London

Campus Services Officer in South East London

Full-Time 19800 - 20680 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise cleaning teams and ensure a safe, clean campus environment.
  • Company: Coventry University Group, committed to creating better futures through education.
  • Benefits: Competitive salary, generous leave, pension contributions, and discounts for staff dependants.
  • Why this job: Join a dynamic team and make a real difference in the student experience.
  • Qualifications: Experience in cleaning supervision and knowledge of health and safety standards.
  • Other info: Flexible working hours with excellent career development opportunities.

The predicted salary is between 19800 - 20680 £ per year.

Job Title: Campus Services Officer (Vauxhall)

Job Reference: 3009

Division, Department: CUEL Infrastructure Services (IS), IS Infrastructure Delivery – Estates Delivery

Salary:Competitive starting salary range from £23,877 up to £25,847 per annum plus London Allowance (dependent upon experience) with the potential to progress. A discretionary range for candidates with exceptional experience can be discussed/considered

Mode: Full Time, Permanent

Location:Vauxhall

Our Mission

Coventry University Group is a global education group with a mission of Creating Better Futures. We are driven by our passionate belief in the transformational power of education and research to enable and empower our students, colleagues and partners and to improve the world around them. Our people are key to our success and each role contributes to the Groups ongoing progress in communities around the world.

This role is based at Hudson Campus, Kennington Lane, Vauxhall, London

The Role

Are you a hard-working, reliable, and experienced facilities professional with a strong understanding of cleaning and a commitment to achieving high standards?

Were looking for 5 dedicated Campus Services Officers to join our regional team and help ensure our campus remains a safe, clean, and welcoming environment for students, staff, and visitors.

This is a fantastic opportunity for someone who takes pride in maintaining high standards, thrives in a supervisory role, and enjoys a varied, hands-on position that combines team leadership with day-to-day operational responsibilities.

Reporting to the Senior Campus Services Manager, you will:

  • Supervise a team of Cleaners.
  • Manage daily cleaning operations, ensuring work is carried out efficiently, to schedule, and to the highest quality.
  • Be responsible for maintaining health, safety, hygiene, and customer service standards across your areas of responsibility.
  • Provide support for low-level maintenance, including minor repairs, routine inspections, and assistance with Planned Preventative Maintenance (PPM) tasks in collaboration with the Campus Support Technician.

Key Responsibilities include:

  • Supervise, support, and motivate a team of Cleaners to meet service standards, including staff training.
  • Organise rotas, manage workloads, and monitor staff attendance.
  • Conduct cleaning audits and report on standards.
  • Perform and oversee deep cleaning duties using appropriate materials and equipment.
  • Support health and safety practices, including COSHH, manual handling, and infection control.
  • Assist in staff training and ensure team compliance with policies and procedures.
  • Monitor and maintain stock levels, cleanliness of storage areas, and safe use of equipment.
  • Deliver excellent customer service to enhance student and staff experience.
  • Carry out basic maintenance and assist with compliance-related tasks as needed.

This position is working full time, 37.5 hours per week across the following shift patterns: 05:00 13:30, working 5 days over 7, including some weekend cover.

Our Successful Candidate:

Our ideal candidate will demonstrate:

  • Proven experience in a cleaning supervisory.
  • Sound knowledge of hygiene standards, health and safety regulations, and infection control.
  • Practical experience with minor maintenance tasks is desirable.
  • Proficiency in Microsoft Office and confidence in both written and verbal communication.
  • Ability to work independently and as part of a team, with a proactive, can-do attitude.
  • Flexible approach to working hours and responsibilities.
  • Excellent customer service.

Desirable:

  • A full UK or EU driving licence.
  • BICSc (British Institute of Cleaning Science) Assessor trained.

The Benefits

As a staff member of Coventry University, you will have a access to a wide range of industry leading rewards and benefits which includes:

  • Excellent Employers Pension Contribution
  • 30 days Annual leave plus Bank Holidays
  • New Holiday Purchase Scheme
  • Life Assurance 4 x Salary
  • BUPA Cash Plan
  • 50% off Tuition Fees for staff dependants
  • CU Reward Scheme Discounts across a range of High Street/ Online Retailers
  • Cycle To work scheme

Our Culture

As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.

Closing date: Monday 22nd September

Campus Services Officer in South East London employer: Coventry University

Coventry University Group is an exceptional employer, offering a supportive and inclusive work culture that values diversity and promotes employee growth. As a Campus Services Officer in Vauxhall, you will benefit from competitive salaries, generous annual leave, and a range of industry-leading rewards, all while contributing to a mission that empowers students and enhances community well-being.
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Contact Detail:

Coventry University Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Campus Services Officer in South East London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at Coventry University or similar institutions. A friendly chat can sometimes lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by researching the role and the organisation. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Show off your skills during the interview! Bring examples of your past work, especially any supervisory roles or cleaning operations you've managed. Demonstrating your hands-on experience can really impress the hiring team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Coventry University.

We think you need these skills to ace Campus Services Officer in South East London

Supervisory Skills
Cleaning Standards Knowledge
Health and Safety Regulations
Infection Control
Customer Service
Team Leadership
Microsoft Office Proficiency
Communication Skills
Flexible Working Approach
Basic Maintenance Skills
Training and Development
Organisational Skills
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Campus Services Officer role. Highlight your experience in cleaning supervision and any relevant health and safety knowledge to show us you're the perfect fit!

Show Off Your Skills: Don’t just list your previous jobs; give us examples of how you've led teams, managed cleaning operations, or improved service standards. We love seeing real-life applications of your skills!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily see your qualifications and enthusiasm for the role.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Coventry University!

How to prepare for a job interview at Coventry University

✨Know Your Stuff

Make sure you brush up on your knowledge of cleaning standards, health and safety regulations, and infection control. Being able to discuss these topics confidently will show that you're serious about the role and understand what it takes to maintain a safe and clean environment.

✨Showcase Your Leadership Skills

As a Campus Services Officer, you'll be supervising a team of cleaners. Be prepared to share examples of how you've motivated and supported a team in the past. Highlight any experience you have with training staff or managing workloads, as this will demonstrate your capability to lead effectively.

✨Demonstrate Customer Service Excellence

This role involves delivering excellent customer service to enhance the experience of students and staff. Think of specific instances where you've gone above and beyond for customers or clients, and be ready to discuss how you would apply that same dedication in this position.

✨Be Ready for Practical Questions

Expect some practical questions related to cleaning operations and minor maintenance tasks. Brush up on your knowledge of cleaning equipment and techniques, and be prepared to discuss how you would handle various scenarios that may arise in a campus setting.

Campus Services Officer in South East London
Coventry University

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