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- Tasks: Supervise cleaning teams and ensure a safe, clean campus environment.
- Company: Coventry University Group, dedicated to creating better futures through education.
- Benefits: Competitive salary, generous leave, pension contributions, and discounts for staff dependants.
- Why this job: Join a passionate team making a real difference in students' lives.
- Qualifications: Experience in cleaning supervision and knowledge of health and safety standards.
- Other info: Flexible working hours with excellent career development opportunities.
The predicted salary is between 23877 - 25847 £ per year.
Job Description
Job Title: Campus Services Officer (Vauxhall)
Job Reference: 3009
Division, Department: CUEL Infrastructure Services (IS), IS Infrastructure Delivery – Estates Delivery
Salary:Competitive starting salary range from £23,877 up to £25,847 per annum plus London Allowance (dependent upon experience) with the potential to progress. A discretionary range for candidates with exceptional experience can be discussed/considered
Mode: Full Time, Permanent
Location:Vauxhall
Our Mission
Coventry University Group is a global education group with a mission of Creating Better Futures. We are driven by our passionate belief in the transformational power of education and research to enable and empower our students, colleagues and partners and to improve the world around them. Our people are key to our success and each role contributes to the Groups ongoing progress in communities around the world.
This role is based at Hudson Campus, Kennington Lane, Vauxhall, London
The Role
Are you a hard-working, reliable, and experienced facilities professional with a strong understanding of cleaning and a commitment to achieving high standards?
Were looking for 5 dedicated Campus Services Officers to join our regional team and help ensure our campus remains a safe, clean, and welcoming environment for students, staff, and visitors.
This is a fantastic opportunity for someone who takes pride in maintaining high standards, thrives in a supervisory role, and enjoys a varied, hands-on position that combines team leadership with day-to-day operational responsibilities.
Reporting to the Senior Campus Services Manager, you will:
- Supervise a team of Cleaners.
- Manage daily cleaning operations, ensuring work is carried out efficiently, to schedule, and to the highest quality.
- Be responsible for maintaining health, safety, hygiene, and customer service standards across your areas of responsibility.
- Provide support for low-level maintenance, including minor repairs, routine inspections, and assistance with Planned Preventative Maintenance (PPM) tasks in collaboration with the Campus Support Technician.
Key Responsibilities include:
- Supervise, support, and motivate a team of Cleaners to meet service standards, including staff training.
- Organise rotas, manage workloads, and monitor staff attendance.
- Conduct cleaning audits and report on standards.
- Perform and oversee deep cleaning duties using appropriate materials and equipment.
- Support health and safety practices, including COSHH, manual handling, and infection control.
- Assist in staff training and ensure team compliance with policies and procedures.
- Monitor and maintain stock levels, cleanliness of storage areas, and safe use of equipment.
- Deliver excellent customer service to enhance student and staff experience.
- Carry out basic maintenance and assist with compliance-related tasks as needed.
This position is working full time, 37.5 hours per week across the following shift patterns: 05:00 13:30, working 5 days over 7, including some weekend cover.
Our Successful Candidate:
Our ideal candidate will demonstrate:
- Proven experience in a cleaning supervisory.
- Sound knowledge of hygiene standards, health and safety regulations, and infection control.
- Practical experience with minor maintenance tasks is desirable.
- Proficiency in Microsoft Office and confidence in both written and verbal communication.
- Ability to work independently and as part of a team, with a proactive, can-do attitude.
- Flexible approach to working hours and responsibilities.
- Excellent customer service.
Desirable:
- A full UK or EU driving licence.
- BICSc (British Institute of Cleaning Science) Assessor trained.
The Benefits
As a staff member of Coventry University, you will have a access to a wide range of industry leading rewards and benefits which includes:
- Excellent Employers Pension Contribution
- 30 days Annual leave plus Bank Holidays
- New Holiday Purchase Scheme
- Life Assurance 4 x Salary
- BUPA Cash Plan
- 50% off Tuition Fees for staff dependants
- CU Reward Scheme Discounts across a range of High Street/ Online Retailers
- Cycle To work scheme
Our Culture
As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.
Closing date: Monday 22nd September
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Campus Services Officer employer: Coventry University
Contact Detail:
Coventry University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Services Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field, especially those who might know about opportunities at Coventry University. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Understanding Coventry University's mission of 'Creating Better Futures' will help you align your answers with what they’re looking for.
✨Tip Number 3
Show off your hands-on experience! Be ready to discuss specific examples of how you've maintained high standards in cleaning and customer service. Real-life stories resonate well with interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Coventry University.
We think you need these skills to ace Campus Services Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in cleaning supervision and facilities management. We want to see how your skills align with our mission of creating better futures!
Show Off Your Customer Service Skills: Since delivering excellent customer service is key for this role, don’t forget to include examples of how you've gone above and beyond for customers in your previous jobs. We love seeing that commitment!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experience at a glance. We appreciate clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Coventry University
✨Know Your Stuff
Make sure you brush up on your knowledge of cleaning standards, health and safety regulations, and infection control. Being able to discuss these topics confidently will show that you're serious about the role and understand what it takes to maintain a safe and clean environment.
✨Show Your Leadership Skills
Since this role involves supervising a team, be prepared to share examples of how you've successfully led a team in the past. Talk about how you motivate staff, manage workloads, and handle any challenges that arise. This will demonstrate your capability to take charge and ensure high standards.
✨Be Ready for Practical Questions
Expect some scenario-based questions where you'll need to demonstrate your problem-solving skills. Think about situations where you've had to deal with maintenance issues or manage cleaning operations under pressure. Having specific examples ready will help you stand out.
✨Customer Service is Key
This role is all about creating a welcoming environment, so be prepared to discuss your approach to customer service. Share experiences where you've gone above and beyond to enhance the experience for students and staff, as this will highlight your commitment to excellent service.
