Medical Receptionist & Admin Support

Medical Receptionist & Admin Support

Part-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage patient enquiries, book appointments, and assist with accessing services.
  • Company: Coventry North Primary Care Network, a supportive healthcare environment.
  • Benefits: Flexible hours, valuable experience in healthcare, and a friendly team.
  • Other info: Minimum 16 hours per week with shifts on Wednesday PM and Friday.
  • Why this job: Make a difference in patients' lives while gaining essential admin skills.
  • Qualifications: GCSEs and experience in business/admin or customer service required.

The predicted salary is between 20000 - 25000 £ per year.

Coventry North Primary Care Network is seeking an experienced Receptionist to provide general administrative and reception duties. This role involves dealing with patient enquiries, booking appointments, and assisting patients to access services.

Candidates should have GCSE qualifications and experience in business/admin or customer service, preferably as a GP Receptionist.

This position offers a minimum of 16 hours per week including shifts on Wednesday PM and all day Friday.

Medical Receptionist & Admin Support employer: Coventry North Primary Care Network

Coventry North Primary Care Network is an excellent employer that values its staff and fosters a supportive work culture. With flexible hours and a commitment to employee development, we provide opportunities for growth within the healthcare sector, making it a rewarding place to work. Our team is dedicated to delivering high-quality patient care, ensuring that every member feels valued and empowered in their role.
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Contact Detail:

Coventry North Primary Care Network Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Medical Receptionist & Admin Support

✨Tip Number 1

Make sure you know the ins and outs of the role. Brush up on your knowledge about patient enquiries and appointment booking. This will help you stand out when discussing your experience during interviews.

✨Tip Number 2

Practice your customer service skills! Think of scenarios you might face as a Medical Receptionist and how you'd handle them. We want to show that you can keep calm under pressure and provide excellent support to patients.

✨Tip Number 3

Network with others in the healthcare field. Reach out to current or former GP Receptionists for insights. They might share tips or even know about job openings that aren't advertised yet!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.

We think you need these skills to ace Medical Receptionist & Admin Support

Customer Service
Appointment Booking
Patient Enquiries Handling
Administrative Skills
Communication Skills
Organisational Skills
Attention to Detail
Experience as a GP Receptionist
GCSE Qualifications
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in admin and customer service, especially if you've worked as a GP Receptionist before. We want to see how your skills match the role, so don’t be shy about showcasing your relevant qualifications!

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit. We love seeing a bit of personality, so let us know what excites you about working with us.

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with patient enquiries. Make it easy for us to see your strengths!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!

How to prepare for a job interview at Coventry North Primary Care Network

✨Know Your Stuff

Make sure you understand the role of a Medical Receptionist and the specific duties involved. Brush up on common patient enquiries and appointment booking processes, as well as any relevant software used in GP practices. This will show that you're not just interested in the job, but that you’re prepared for it.

✨Showcase Your Experience

Be ready to discuss your previous experience in admin or customer service, especially if you've worked in a healthcare setting. Prepare examples of how you've handled difficult situations or provided excellent service, as this will demonstrate your capability to manage patient interactions effectively.

✨Ask Smart Questions

Prepare thoughtful questions about the Coventry North Primary Care Network and their approach to patient care. This shows your genuine interest in the role and helps you assess if the workplace aligns with your values and expectations.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A neat appearance reflects your seriousness about the position and your understanding of the professional environment you'll be working in.

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