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- Tasks: Manage patient enquiries and appointments while providing top-notch administrative support.
- Company: Exciting training practice focused on high-quality patient care.
- Benefits: Supportive environment for learning, development, and career growth.
- Other info: Experience diverse clinical management techniques with senior clinician support.
- Why this job: Join a fantastic team where your skills and commitment are truly valued.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
This role is a minimum of 16 hours including shifts that cover Wednesday PM & all day Friday. You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries.
Your regular duties in this role will include:
- Dealing with telephone, face to face and electronic enquiries
- Booking and/or amending patient appointments and home visits
- Contacting patients to provide information from the clinical team
- Assisting patients to access our services and those available in the wider community
Main duties of the job:
- Receiving patients, consulting with members of the practice team
- Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Registering new patients, checking all details for accuracy and entering on computer registration link
- Taking messages and passing on information
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
About us: We are an exciting training Practice committed to the delivery of high quality patient care through utilising a diverse range of skills appropriate to the needs of the practice population. We offer a nurturing environment to support the learning and development of all of our staff. The practice offers staff the opportunity to experience a wide range of clinical management techniques and presentations. With the support of senior clinicians, we utilise best practice & innovative technologies to enhance the outcomes for our patients. You would be joining a great team where your commitment will be valued, your skills respected and your ambition rewarded.
Receptionist/Administrator (Gables) in Bedworth employer: Coventry North Primary Care Network
Contact Detail:
Coventry North Primary Care Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Administrator (Gables) in Bedworth
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Gables. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist scenarios, like handling patient enquiries or booking appointments. Role-playing these situations can boost your confidence and help you shine during the interview.
✨Tip Number 3
Show off your people skills! As a receptionist, you'll be the first point of contact for patients. Be ready to demonstrate your communication skills and how you handle difficult situations with a smile.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and helps us keep track of all applicants easily. Plus, it’s super straightforward!
We think you need these skills to ace Receptionist/Administrator (Gables) in Bedworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the role of Receptionist/Administrator. We want to see how your skills align with our commitment to high-quality patient care and efficient service.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our team. We love seeing genuine passion for patient care and administrative excellence.
Showcase Your Communication Skills: Since you'll be dealing with patients and team members, it's crucial to demonstrate your communication skills in your application. We appreciate clear, courteous, and professional language that reflects your ability to handle enquiries effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our practice!
How to prepare for a job interview at Coventry North Primary Care Network
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Administrator. Familiarise yourself with the specific tasks mentioned in the job description, like handling patient enquiries and booking appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with patients and team members, practice clear and courteous communication. You might want to role-play common scenarios, such as answering phone calls or dealing with patient queries. This will boost your confidence and ensure you come across as friendly and professional during the interview.
✨Showcase Your Organisational Skills
Being organised is key for a Receptionist/Administrator. Prepare examples from your past experiences where you've successfully managed multiple tasks or handled a busy environment. Highlighting your ability to stay calm under pressure will impress the interviewers and show that you're ready for the fast-paced nature of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they implement best practices in patient care. This shows your enthusiasm for the role and helps you gauge if the practice is the right fit for you.