At a Glance
- Tasks: Support students and staff while managing reception and recruitment duties.
- Company: Coventry College, a dynamic provider of vocational and professional education.
- Benefits: Free parking, excellent pension, training opportunities, and employee discounts.
- Other info: Enjoy a supportive environment with great career development opportunities.
- Why this job: Join a forward-thinking college and make a real difference in students' lives.
- Qualifications: Customer service experience and Level 2 qualification in Communication and Numeracy.
The predicted salary is between 14653 - 14800 € per year.
Coventry College is a dynamic Further Education provider at the heart of the city, offering high-quality vocational, technical, and professional education to learners of all ages, from Entry Level to Higher Education. Since forming in 2017, we’ve been committed to helping individuals transform their lives and supporting businesses to grow—strengthening the communities we serve. Our ambition is to help young people and adults to aspire to change their lives and those of their families. Through strong partnerships and a responsive, inclusive curriculum, we strive to deliver excellence in teaching and learning that evolves with industry needs and puts learners and employers in the best position for success. Recent investments in facilities, including electric vehicle tech, construction, and digital skills, ensure we stay at the cutting edge of industry needs.
We are looking for a motivated and professional individual to join our team in a key business support role. You will play an important part in helping the College run smoothly and efficiently, contributing to the overall learner and staff experience. Whether supporting students, staff, systems, or services, you’ll bring a positive approach and a strong focus on customer service, teamwork, and attention to detail. This is a great opportunity to be part of a dynamic, forward-thinking college where your skills and contribution are truly valued.
The College is looking to appoint a part-time Student Recruitment Advisor with additional Receptionist Duties who will be responsible for providing an efficient and welcoming reception service for students, staff and visitors to the College. You will also be required to operate the College’s switchboard, postal services and to assist with other clerical duties. You must have experience of customer facing roles and ideally have reception, switchboard and/or clerical experience. This role is expected to be front of house, particularly during the mornings, supporting enquiries and general visitor traffic. Activity may reduce in the afternoons, allowing the focus to shift to student recruitment duties. The hours are Monday & Tuesday 9.30am - 5.00pm, Wednesday 8.30am - 5.00pm.
Requirements
- Minimum of Level 2 qualification, or equivalent competency, in Communication/Literacy and Numeracy/Maths or willingness to achieve in a specified timescale
- Experience of dealing with people in a customer facing environment
- Experience of reception and/or clerical experience
- Knowledge of computer systems
What we offer
- Free on-site parking, including EV charging points
- Excellent pension scheme with defined benefits (TPS)
- Access to continued professional development and training opportunities
- Employee Assistance Programme for health and wellbeing support
- Employee discount scheme offering savings on retail, travel, and more
- This role is eligible for Blue Light Card (BLC)
- On-site refectory serving a variety of food and drink options
- Discounted hair and beauty treatments at our in-house salon
- Staff recognition and award schemes celebrating your achievements
- A supportive, inclusive working environment
How to Apply
To apply, please complete our online application form, which is designed in accordance with Keeping Children Safe in Education statutory guidance. Please note that CVs will not be accepted. We do not accept unsolicited agency applications. We will contact preferred agencies if their support is required. Applications close on Friday 29th May 2026.
Student Recruitment Advisor employer: Coventry College
Coventry College is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that values the contributions of every team member. With a strong focus on professional development, employees benefit from ongoing training opportunities, a generous pension scheme, and a range of wellness initiatives, all while being part of a dynamic institution committed to transforming lives through education. Located in the heart of Coventry, the college offers convenient on-site amenities, including free parking and an employee discount scheme, making it an attractive place for those looking to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Student Recruitment Advisor
✨Tip Number 1
Get to know Coventry College inside out! Familiarise yourself with their values, mission, and the courses they offer. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Student Recruitment Advisor role. Plus, it’s a great way to get your name out there!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Coventry College team!
We think you need these skills to ace Student Recruitment Advisor
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your experiences align with what we’re looking for.
Tailor Your Responses:Make sure to tailor your answers to reflect the specific skills and experiences mentioned in the job description. Highlight your customer service experience and any relevant clerical duties you've handled before—this will help us see why you're a great fit!
Proofread, Proofread, Proofread!:Before hitting that submit button, give your application a thorough read. Typos and errors can distract from your qualifications, so take a moment to ensure everything is polished and professional.
Apply Through Our Website:Remember, the best way to apply is through our website! It’s straightforward and ensures your application goes directly to us. Plus, it shows you’re keen on joining our team at Coventry College!
How to prepare for a job interview at Coventry College
✨Know the College Inside Out
Before your interview, take some time to research Coventry College. Understand its mission, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Student Recruitment Advisor, you'll be interacting with students and staff regularly. Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond to assist someone or resolved a challenging situation.
✨Practice Common Interview Questions
Anticipate questions related to your experience in customer-facing roles and clerical duties. Practise your responses to questions like 'How do you handle difficult customers?' or 'Can you describe your experience with reception duties?' This will help you feel more confident during the interview.
✨Dress the Part and Be Punctual
First impressions matter! Dress professionally and arrive on time for your interview. Being punctual shows respect for the interviewer's time and demonstrates your commitment to the role. Plus, it gives you a moment to settle in and gather your thoughts before the interview starts.
