At a Glance
- Tasks: Supervise pest control and dog enforcement, respond to service requests, and ensure animal welfare.
- Company: Coventry City Council, committed to diversity and inclusion.
- Benefits: Competitive salary, generous leave, flexible working, and lifestyle discounts.
- Other info: Join a supportive team with excellent career growth opportunities.
- Why this job: Make a real impact in your community while working with animals and diverse teams.
- Qualifications: Experience in pest control, dog handling, and strong customer service skills required.
The predicted salary is between 45091 - 52413 £ per year.
Join Us – Be Part of a Truly Inclusive Team and organisation
About the team we are recruiting to
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all and free from discrimination and bias. The Pest Control & Dog Enforcement Team deal with over 2000 requests for domestic pest control treatments including rats, mice, bed bugs, fleas, and wasps, service over 500 commercial pest control management contracts, manage over 300 stray dogs per year, licence all pet establishments within the city boundaries, and enforce the Public Space Protection Orders for dog control. The team works closely with other partners including RSPCA, Police, dog rehoming centres, and other internal sections including the food safety team and the street enforcement team. The service has a statutory duty to seize stray dogs from public areas and ensure the wellbeing of dogs in its care under the care act.
What is the job role?
In this role, you will be assisting in the day-to-day supervision of a team of pest control & dog enforcement officers, responding to requests for domestic and commercial pest control services, assisting with the day-to-day operations of our stray dog kennels, and enforcing our public space protection orders (dog control).
The duties of these roles will involve:
- Assisting with the supervision and day-to-day running of the pest control and dog enforcement team
- Responding to requests for pest control treatments in domestic and commercial properties
- Servicing commercial pest management contracts to ensure businesses are kept free from damage by pests
- Responding to and seizing stray or unsupervised dogs from public areas, some of which may be aggressive and dangerously out of control
- Ensuring the wellbeing of any dogs in our kennels including exercising, cleaning, feeding, and general kennel duties
- Collection of fines and costs associated with kennelling costs
- Enforcing the Public Space Protection Orders (Dog Control), which will include carrying out surveillance and issuing fixed penalty notices to offenders
- Keeping up to date records and recording actions taken
Who are we looking for?
The successful candidate will:
- Be reliable and committed
- Have a professional attitude and be willing to take on the tasks and duties within the remit of the role and service area
- Be customer-focused and able to remain respectful, calm, and polite in environments where they may experience challenging behaviours or situations when assisting the general public and customers by responding to queries and complaints
- Be confident to take appropriate action to avoid formal complaints
In addition, you must have:
- A full UK driving licence
- RSPH Certificate or equivalent for pest control
- Knowledge and experience in dealing with a variety of pests
- Experience in dealing with pests in commercial businesses
- Training and experience in dealing with dogs
- Ability to work with dogs that may be unpredictable, awkward, or aggressive
- Experience in working with the public
- Good team working skills
- Ability to drive a council vehicle
At Coventry City Council, we’re proud to offer a comprehensive benefits package designed to support your wellbeing, development, and work-life balance:
- Competitive salary with incremental progression and salary matching
- Generous annual leave starting at 28 days (plus Bank Holidays) with option to purchase more and rising to 33 days following 5 years service
- Generous local government pension scheme to help plan for your future
- Lifestyle discounts across a wide range of activities and retailers
- Flexible working arrangements to support your personal and professional needs
- Inclusive Employee Networks: EmbRace, Pride, Disability, Young people, and Women
- Employee Assistance Programme offering confidential support
- Certified training courses to help you grow and thrive
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you. Need help completing your application form? The Job Shop can support you. You can email them at jobshopemploymentsupport@coventry.gov.uk or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact Resourcing@coventry.gov.uk.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.
We recognise that AI is now part of everyday life and can be a helpful tool when used appropriately. However, applications should reflect your own skills and experience. If there is clear evidence that AI has been used to complete an application, it may be rejected unless a reasonable explanation can be provided that would be considered acceptable.
Different backgrounds. One goal. Real impact. At Coventry, we're building a workforce that reflects our diverse communities. Guided by our One Coventry Values, we celebrate inclusion, diversity of thought, and lived experience. We especially welcome applicants from minority ethnic/global majority, LGBT+, those with a disability, and neurodiverse backgrounds – your voice can help shape a fairer future for our residents.
Senior Pest Control & Dog Enforcement Officer in Coventry employer: Coventry City
Coventry City Council is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a competitive salary, generous annual leave, and a robust local government pension scheme. With a strong commitment to professional development through certified training courses and flexible working arrangements, employees are empowered to thrive in a supportive environment that values diverse perspectives and experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pest Control & Dog Enforcement Officer in Coventry
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Pest Control & Dog Enforcement Team. Understanding their work and challenges will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to pest control and dog enforcement. Think about your past experiences and how they relate to the job. We want to hear your stories!
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for pest control and animal welfare shine through. Share why you care about these issues and how you can contribute to the team's mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our inclusive team at Coventry City Council. Don’t miss out!
We think you need these skills to ace Senior Pest Control & Dog Enforcement Officer in Coventry
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for pest control and dog enforcement shine through. We want to see that you genuinely care about animal welfare and public safety!
Tailor Your Experience:Make sure to highlight your relevant experience in pest control and working with dogs. Use specific examples that demonstrate your skills and how they relate to the role. We love seeing how your background fits with what we do!
Be Professional Yet Approachable:While it's important to maintain a professional tone, don’t be afraid to let your personality come through. We value a friendly approach, especially since you'll be dealing with the public and potentially challenging situations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our team there.
How to prepare for a job interview at Coventry City
✨Know Your Stuff
Make sure you brush up on your pest control knowledge and dog handling skills. Familiarise yourself with common pests, their behaviours, and the best practices for dealing with them. Also, be ready to discuss your experience with aggressive or unpredictable dogs, as this will show you're prepared for the challenges of the role.
✨Show Your Team Spirit
Since this role involves supervising a team, highlight your teamwork skills during the interview. Share examples of how you've successfully collaborated with others in past roles, especially in high-pressure situations. This will demonstrate that you can lead effectively while maintaining a positive team environment.
✨Stay Calm Under Pressure
You might face challenging behaviours from the public, so it's crucial to convey your ability to remain calm and professional. Prepare scenarios where you've handled difficult situations gracefully, showcasing your customer service skills and conflict resolution abilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, ongoing training opportunities, or the types of cases you might encounter. This shows your genuine interest in the role and helps you assess if the team is the right fit for you.
