Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide excellent customer service and assist with retail operations on match days.
- Company: Join Coventry City FC, a forward-thinking football club with a proud heritage.
- Benefits: Be part of a supportive team in a dynamic sporting environment.
- Why this job: Experience the thrill of working in a high-performance sports setting.
- Qualifications: Enthusiasm and a passion for customer service are key.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
Coventry City Football Club is an ambitious, forward-thinking organisation with a proud heritage and a clear vision for the future. We are growing both on and off the pitch, investing in our people, our facilities, and our community. Joining us means being part of a progressive club where every role contributes to success, innovation is encouraged, and excellence is recognised.
We offer the unique opportunity to work in a high-performance sporting environment while being part of a supportive, values-driven team that is shaping the next chapter of our journey. At Coventry City, you won’t just be working for a football club, you’ll be part of a movement.
The Role
We are on the hunt for an enthusiastic Match Day Retail Assistant to join our dynamic team on a Casual Hours basis.
In the role of Match Day Retail Assistant, your responsibilities will include
- Customer Service
- Till Operations
- Processing of deliveries
- Store replenishment
- Shirt printing
- Setting up of pop-up units
- Some outside working & in the stadium on the concourse will be required as well
Safeguarding
We are dedicated to protecting and promoting the welfare of children and vulnerable adults. Our Club is committed to maintaining safer recruitment practices. An enhanced DBS check is mandatory for this role.
Equality, Diversity & Inclusion
Coventry City FC proudly champions equal opportunity! We believe in fairness for all, ensuring our recruitment and selection practices respect every individual\’s unique background. We warmly invite applicants from every background, celebrating diversity in race, nationality, religion, gender, age, and ability.
Join the Sky Blue Army – shaping the future of Coventry City FC on and off the pitch
#J-18808-Ljbffr
Match Day Retail Assistants (Casual) employer: Coventry City Football Club
Contact Detail:
Coventry City Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Match Day Retail Assistants (Casual)
✨Tip Number 1
Get to know the club! Research Coventry City FC, its values, and its community initiatives. This will help you connect with the team during your interview and show that you're genuinely interested in being part of the movement.
✨Tip Number 2
Practice your customer service skills! As a Match Day Retail Assistant, you'll be interacting with fans. Think about how you can create a positive experience for them and be ready to share examples of your past experiences in similar roles.
✨Tip Number 3
Be prepared for a dynamic environment! Working on match days can be fast-paced and unpredictable. Show us that you can think on your feet and adapt to changing situations – this will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at Coventry City FC. Don’t miss out on this opportunity!
We think you need these skills to ace Match Day Retail Assistants (Casual)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for football and customer service shine through. We want to see that you’re excited about being part of the Coventry City team and contributing to our match day experience!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail or customer service. We love seeing how your skills can contribute to our dynamic team, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our official website. It’s the best way to ensure it reaches us directly, and you’ll find all the details you need to complete your application smoothly!
How to prepare for a job interview at Coventry City Football Club
✨Know the Club's Vision
Before your interview, take some time to research Coventry City Football Club's history and future goals. Understanding their vision will help you align your answers with their values and show that you're genuinely interested in being part of their journey.
✨Showcase Your Customer Service Skills
As a Match Day Retail Assistant, customer service is key. Prepare examples from your past experiences where you provided excellent service or handled difficult situations. This will demonstrate your ability to thrive in a fast-paced environment and contribute positively to the team.
✨Be Ready for Practical Scenarios
Expect to discuss practical aspects of the role, like till operations and store replenishment. Brush up on any relevant skills and be prepared to talk about how you would handle specific tasks on match days, including setting up pop-up units and working outside.
✨Embrace Diversity and Inclusion
Coventry City FC values diversity and inclusion, so be ready to discuss how you can contribute to a supportive team environment. Share your thoughts on the importance of equality in the workplace and how you can help create an inclusive atmosphere for all fans and colleagues.