At a Glance
- Tasks: Be the friendly face of the library, helping visitors and leading fun events.
- Company: Join a welcoming library that values community and inclusivity.
- Benefits: Part-time hours with a paid lunch break and a supportive work environment.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 € per year.
Responsibilities:
- Serve as the first point of contact for library visitors.
- Assist patrons in using IT services.
- Answer questions on a wide variety of subjects.
- Lead events and activities such as rhyme times.
- Move books and other materials around the library.
- Create and promote book displays.
- Deal with complaints and incidents in the library.
- Manage, train and motivate library staff.
- Ensure health and safety compliance.
Qualifications:
- Right to work in the United Kingdom.
- Excellent customer service and communication skills.
- Experience in staff management, training and motivation.
- Basic IT skills and ability to promote the library service.
Working Hours:
- Part-time: 18.5 hours per week.
- Monday 9.45 am – 1.45 pm
- Tuesday 9.45 am – 3.00 pm
- Wednesday non-working
- Thursday 9.45 am – 7.00 pm
- Friday non-working
- Saturday non-working
- Sunday non-working
Includes a paid lunch break.
Inclusive Hiring:
We welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities. Members of the Armed Forces and veterans, those currently in care or who have previously been in care, and persons who consider themselves disabled or have a long-term health condition are encouraged to apply.
library and information assistant in Willenhall employer: Coventry City Council
As a library and information assistant, you will thrive in a supportive and inclusive environment that values diversity and promotes personal growth. Our part-time roles offer flexible hours, allowing you to balance work with other commitments while engaging with the community through events and activities. Join us to make a meaningful impact, enhance your skills, and enjoy a fulfilling career in a welcoming library setting.
StudySmarter Expert Advice🤫
We think this is how you could land library and information assistant in Willenhall
✨Tip Number 1
Get to know the library! Before your interview, spend some time in the library. Familiarise yourself with the layout, services, and current events. This will help you answer questions confidently and show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist patrons or handle complaints. Role-play these situations with a friend to boost your confidence and communication skills.
✨Tip Number 3
Show off your IT skills! Brush up on basic IT services that library visitors might need help with. Being tech-savvy can really set you apart, so be ready to demonstrate your knowledge during the interview.
✨Tip Number 4
Apply through our website! We love seeing applications directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you’ll find all the info you need about the role there!
We think you need these skills to ace library and information assistant in Willenhall
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the library and information assistant role. Highlight your customer service skills and any experience you have with IT services or staff management. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Coventry City Council
✨Know Your Library Stuff
Familiarise yourself with the library's services, events, and any recent changes. Being able to discuss specific programmes or displays shows your genuine interest and helps you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer queries or complaints in the past. Highlighting your communication skills and ability to resolve issues will demonstrate that you're ready to be the first point of contact for library visitors.
✨Get Ready to Talk IT
Brush up on basic IT skills relevant to library services. Be prepared to discuss how you can assist patrons with technology, as this is a key part of the role. Maybe even think of a time when you helped someone with tech troubles!
✨Leadership and Team Spirit
Think about your experience in managing or training staff. Be ready to share how you motivate others and ensure a positive working environment. This will show that you can lead events and activities effectively while keeping the team engaged.
