Support Assistant ( Waking Night )

Overview

We have a simple vision and strategy that define what we are trying to achieve, our purpose, and our approach, which underpin the principles of Adult Social Care. We continue to work in support of this. In a simple sense, all our work, at whatever level, should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’. We are a team of waking night staff, supported by their own Waking Night Senior. Covering three of our tenancies in Coventry. We support and safeguard tenants in their own tenancies to live as independently as possible. We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

What is the job role?

The job entails working night shifts, supporting tenants during late evenings and while they are sleeping or returning from evening activities. Waking nights have some reporting responsibilities, and all training is provided. You will be part of a team providing high standards of person-centred support to our Service Users, supporting them to complete everyday living tasks, work towards achieving their personal goals, and enable them to live as independently as they can. PILS supports adults with learning disabilities to maintain their tenancies. Our goal is to provide a high standard of care for everyone who has a service from PILS service promoting their dignity, respect, and independence at all times.

We have 3 roles to appoint to:

• 1 x 22.5 hours
• 1 x 11.75 hours
• 1 x 9 hours (fixed term for 12 months)

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

You will be committed to:

• Providing a quality service by promoting the physical (including the administration of medication), emotional, social, and intellectual well-being of each service user.
• Ensuring that Health and Safety requirements are adhered to with due regard to service users, staff, and all persons accessing the tenancy
• Safeguarding vulnerable adults
• Making sure the service provided meets the needs and outcomes of each service user.

You’ll need

• A formal qualification is not required to apply, but you will be expected to complete a Diploma 2 in Health Social Care within an agreed timescale.
• To have a basic knowledge of safeguarding, policies and procedures.
• To work with management to ensure that all service users’ needs are being met to support their outcomes.
• The ability to use own initiative and respond flexibly to the needs of service users, promoting dignity, respect, and choice at all times.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme – As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you\’ll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled \’Coventry City Council Application Process\’.

If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): Wednesday 5th November 2025 and Friday 7th November 2025

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package – to find out more please visit https://www.coventry.gov.uk/council-vacancies