Support Assistant

Overview

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias. Our simple vision is to provide support, in the least intrusive manner possible, based on the assets, resources and abilities available to people. We are a CQC-registered service seeking highly motivated individuals who care about their community and want to enable people to live independently. Our goal is to assist tenants in maintaining their independence and achieving their desired outcomes.

Role and responsibilities

This is an exciting opportunity to join our Housing with Care Team as a frontline manager. You will:

• Support the Assistant Manager and Registered Manager in the overall administration of a Housing with Care scheme.
• Supervise and work alongside a group of staff, deploying resources that meet the needs of tenants through person-centred service delivery.
• Work closely with healthcare colleagues in a fast-paced environment to facilitate hospital discharges into our reablement flats.
• Be accountable for carrying out all duties with due regard to the City Council’s Equal Opportunities.
• Provide a quality service by promoting the physical (including administration of medication), emotional, social, and intellectual well-being of each service user.
• Ensure Health and Safety requirements are adhered to with due regard to service users, staff and all persons accessing our service.
• Safeguard vulnerable adults and ensure the service meets the needs and outcomes of each service user.
• Support the staff team to meet and excel the expected behaviour guidelines.

Requirements and qualifications

• All candidates must have the Right to Work in the UK; sponsorship is not offered for this role.
• This post is exempted under the Rehabilitation of Offenders Act 1974, and appointment will be conditional upon a satisfactory Disclosure and Barring Service (DBS) check.
• Have a good understanding of safeguarding policies and procedures and be able to work with management to ensure Service Users\’ needs are met to support their individual outcomes.
• The ability to use own initiative and respond flexibly to the needs of Service Users, promoting dignity, respect and choice at all times.
• Previous experience of working in a Health or Social Care setting is essential.
• You will need a relevant Level 2 Qualification in social care, with the aim to achieve a Level 3 Diploma in Health and Social Care.

Hours, locations and sponsorship

We are recruiting for two permanent posts: 29 hours and 18.5 hours per week. Roles require rota-based shifts between 7:00 am and 10:00 pm, including alternate weekends and some bank holidays. While roles are based at specific locations, these are city-wide contracts and you may be required to work across six Housing with Care locations. Sponsorship is not supported for this post.

Equal opportunities and inclusion

In line with our One Coventry Values, we strive for an inclusive organisation that represents our communities across the workforce. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to help ensure equity and respect in everything we do.

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

Additional information

We are Coventry-based and operate to deliver the best services to our residents. If you join us, we offer a rewards and benefits package. Details can be found on the Coventry council vacancies portal.