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- Tasks: Coordinate Family Group Conferences and Lifelong Links to support children and families in Coventry.
- Company: Coventry City Council, dedicated to creating a brighter future for children.
- Benefits: Inclusive workplace, competitive rewards, and opportunities for personal development.
- Why this job: Make a real difference in the lives of children and families while promoting inclusivity.
- Qualifications: Enthusiasm for data-driven decision-making and a passion for community support.
- Other info: Join a diverse team committed to excellence and social change.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all and free from discrimination and bias.
At Coventry City Council, we are embarking on an incredible journey to create a brighter future for Coventry\’s children. As a \’Good\’ Local Authority, we believe in pushing boundaries and delivering excellence for children and families. Our vision is clear, and our social workers are unwavering in their commitment to putting children and families at the centre of their practice.
Be part of our inspiring team, making a meaningful difference in the lives of Coventry\’s children. Together, let\’s create a nurturing environment where every child\’s potential can flourish.
Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
What is the job role?
Are you passionate about making a difference in the lives of children and families? Coventry City Council is seeking a dynamic and organised Coordinator to support the delivery of our Family Group Conference (FGC) and Lifelong Links (LL) services—helping families build stronger support networks and brighter futures.
What You’ll Be Doing
- Coordinate and champion high-quality FGC and LL services across Coventry
- Promote inclusive practice that reflects the diverse needs of our community
- Support the team in identifying and reporting outcomes for children, young people, and families
- Use data systems to map activity, forecast trends, and inform service planning
- Maintain accurate documentation and liaise with staff to ensure deadlines are met
- Organise and minute meetings, update project plans, and track referrals
- Submit monthly returns to regulatory bodies and funders
- Lead on developing processes and systems to improve service delivery and performance reporting
- Conduct research, benchmarking, and financial analysis to support strategic goals
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
We are looking for an enthusiastic team member who is able to use data and information sources to promote and develop the offer of Family Group Conference and Lifelong Links for children and families, living in Coventry.
For an informal discussion or further information about the role, please contact Donna Ranchhod 02476 976912.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme – As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you\’ll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled \’Coventry City Council Application Process\’. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview date: 8th October 2025 (TBC)
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package – to find out more please visit https://www.coventry.gov.uk/council-vacancies
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Service Development Officer - Family Group Conference and Lifelong Links team employer: Coventry City Council
Contact Detail:
Coventry City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Development Officer - Family Group Conference and Lifelong Links team
✨Tip Number 1
Get to know the organisation! Research Coventry City Council's values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference for children and families.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to service development and family support. Think about how your experiences align with their mission to create inclusive practices and support networks for families.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our inspiring team at Coventry City Council.
We think you need these skills to ace Service Development Officer - Family Group Conference and Lifelong Links team
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you and how your unique experiences can contribute to our team. Don’t be afraid to share your passion for making a difference in children’s lives.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Service Development Officer. Highlight your relevant skills and experiences that align with our values and the responsibilities outlined in the job description. This shows us you’re genuinely interested!
Showcase Your Skills: Use clear examples to demonstrate your skills in coordination, data management, and inclusive practice. We love seeing how you’ve tackled challenges in the past and what you’ve learned from those experiences. It helps us understand how you can contribute to our mission.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the process there, making it super easy for you.
How to prepare for a job interview at Coventry City Council
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Service Development Officer. Familiarise yourself with Family Group Conferences and Lifelong Links services, and think about how your skills can contribute to these areas.
✨Embrace Diversity
Coventry City Council values diversity and inclusion. Be prepared to discuss how your unique experiences and perspectives can enhance the team and support the diverse needs of the community. Show that you’re not just aware of these values but actively embrace them.
✨Prepare Real-Life Examples
Think of specific examples from your past experiences that demonstrate your ability to coordinate services, engage with families, and use data effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the organisation. Ask about the team dynamics, ongoing projects, or how success is measured in this position. This shows you’re genuinely interested in contributing to their mission.
