At a Glance
- Tasks: Lead a team to support Children's Services and ensure quality standards.
- Company: Coventry City Council, committed to diversity and community impact.
- Benefits: Inclusive workplace, professional development, and a chance to make a difference.
- Other info: Join a vibrant, diverse team dedicated to excellence and social change.
- Why this job: Shape the future for Coventry's children and families while developing your skills.
- Qualifications: Strong management experience and proficiency in MS Excel required.
The predicted salary is between 30078 - 36762 £ per year.
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
Join us at Coventry City Council on our remarkable journey to shape a brighter future for the city's children, young people and families! As an 'Outstanding' Local Authority, we strive for excellence and place children and young people at the heart of our practice. We're seeking individuals who are enthusiastic, flexible, and eager to develop their skills.
In our Professional Support Service, you'll play a vital role, supporting Children’s Services on an administrative basis, you'll contribute significantly to Children’s Services, ensuring positive outcomes for vulnerable children and families. Join our passionate and dedicated team, and together, let's make a meaningful impact on the lives of Coventry's children!
What is the job role?
This post provides leadership and focused support to key areas of Children's Services, namely LADO and Child Protection. The post holder must have detailed knowledge of the Children's Information Management system. Dealing with enquiries through various mediums to ensure resolution or forwarding to the relevant person(s) for action. You will be responsible for the daily management of the Front Office Team. You will oversee the administrative/clerical work and ensure that quality standards are introduced and maintained. You will be responsible for the day-to-day management for the team.
You will be required to be proficient in designing Excel analyses for performance monitoring and completing subsequent data for analysis outcomes every month. You will need experience in managing a team, undertaking supervision and completing annual Personal Development Reviews. The role will involve diary management of conferences, allocating workloads to the team; preferably, knowledge of basic report writing and knowledge of AI would be advantageous. You will work alongside the Professional Support Manager on a daily basis.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
Who are we looking for?
- Flexible and approachable
- Able to work individually and as part of a team
- Strong management experience would be preferable
- Proficient in MS packages especially EXCEL (including formulas)
- Approachable
- Adaptable
- Flexible
- Able to multitask
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
Professional Support Service - Team Leader, Quality Assurance in Royal Leamington Spa employer: Coventry City Council
Coventry City Council is an exceptional employer, offering a supportive and inclusive work environment where social workers are valued and empowered to make a real difference in the lives of children and families. With competitive salaries, flexible working options, and a strong commitment to professional development, employees can thrive in their careers while enjoying generous leave and wellbeing support. Join us in our Outstanding Children’s Service and be part of a dedicated team that prioritises the welfare of both its workforce and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Support Service - Team Leader, Quality Assurance in Royal Leamington Spa
✨Join HR Networks
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Coventry City Council!
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We think you need these skills to ace Professional Support Service - Team Leader, Quality Assurance in Royal Leamington Spa
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Coventry City Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Coventry City Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Coventry City Council. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Coventry City Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Coventry City Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Coventry City Council.
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Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at Coventry City Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Coventry City Council and how you would contribute to adapting HR strategies.
