Neighbourhood Operative

Neighbourhood Operative

Coventry Full-Time 22000 - 30000 £ / year (est.) No home office possible
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Coventry City Council

At a Glance

  • Tasks: Join our street cleansing team to keep our community clean and vibrant.
  • Company: Coventry City Council, dedicated to a clean and green city.
  • Benefits: Stable hours, inclusive workplace, and opportunities for personal growth.
  • Other info: We celebrate diversity and offer guaranteed interviews for eligible candidates.
  • Why this job: Make a real difference in your community while enjoying a supportive work environment.
  • Qualifications: Reliability, professionalism, and a positive attitude are key.

The predicted salary is between 22000 - 30000 £ per year.

Overview

As a Neighbourhood Operative, you will be working as part of our street cleansing team. You will be responsible for ensuring our streets are kept clean at all times by undertaking a range of street cleansing activities and ensuring all work is carried out by the appropriate Safe Systems of Work.

Responsibilities

  • Sweeping streets
  • Emptying bins
  • Litter picking
  • Removal of small-scale graffiti
  • Collection of other associated waste as required
  • This is a 37-hour-a-week role working 7:00 am until 3:00 pm Monday to Thursday, with a 2:30 pm finish on a Friday

Requirements / Qualifications

  • Be reliable and committed
  • Have a professional attitude and are willing to take on the tasks and duties within the remit of the role and service area
  • Be physically fit and able to walk for long periods and work in all weather
  • Able to undertake various labouring tasks involving bending, pulling, and lifting
  • Customer-focused and able to remain respectful, calm, and polite in environments where they may experience challenging behaviours or situations when assisting the general public and customers by responding to minor queries and complaints
  • Confident to take appropriate action to avoid formal complaints

Diversity, Inclusion and Interview Guarantee

  • In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
  • Guaranteed Interview Scheme – We offer guaranteed interviews for specific groups of people. To qualify, you\’ll need to meet the minimum requirements for the role and identify with one of the following criteria: Members of the Armed Forces and veterans; Are currently in care or have previously been in care; If you consider yourself to be disabled or if you have a long-term health condition

About the service

  • The Streetpride Service is Coventry City Council\’s Street Cleansing and Grounds Maintenance Service. It has a responsibility and statutory duty to keep the City Clean, Green and attractive for all.
  • The service operates out of 3 strategically based sites across the City and provides a cleansing service 7 days per week for 52 weeks of the year. We currently clean 10,000 miles of road network each year and empty over 3,000 street litter bins each week.
  • We value diverse perspectives and experiences and are striving to create an inclusive workplace culture, is accepting of all and is free from discrimination and bias.

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Neighbourhood Operative employer: Coventry City Council

As a Neighbourhood Operative with Coventry City Council, you will be part of a dedicated team committed to keeping our streets clean and welcoming for all residents. We pride ourselves on fostering an inclusive work culture that values diversity and offers opportunities for personal and professional growth, ensuring that every employee feels respected and empowered. With a focus on community service and a supportive environment, this role not only provides meaningful work but also the chance to make a real difference in the lives of those we serve.
Coventry City Council

Contact Detail:

Coventry City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Neighbourhood Operative

✨Tip Number 1

Get to know the company! Research Coventry City Council and their Streetpride Service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your responses to common interview questions. Think about how your skills and experiences align with the responsibilities of a Neighbourhood Operative. Being prepared will help you feel more confident when discussing your suitability for the role.

✨Tip Number 3

Show off your customer service skills! As a Neighbourhood Operative, you'll be interacting with the public. Be ready to share examples of how you've handled challenging situations or provided excellent service in the past.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at Coventry City Council.

We think you need these skills to ace Neighbourhood Operative

Reliability
Commitment
Professional Attitude
Physical Fitness
Labouring Skills
Customer Focus
Conflict Resolution
Communication Skills
Adaptability to Weather Conditions
Attention to Detail
Teamwork
Respectfulness
Problem-Solving Skills

Some tips for your application 🫡

Show Your Commitment: Make sure to highlight your reliability and commitment in your application. We want to see that you're ready to take on the responsibilities of keeping our streets clean and tidy!

Be Professional: Your attitude matters! Use your application to demonstrate a professional approach. Mention any previous experience where you’ve had to deal with the public or challenging situations calmly and respectfully.

Physical Fitness is Key: Since this role involves a lot of physical activity, don’t forget to mention your fitness level. Let us know about your ability to handle tasks like lifting and walking for long periods.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Coventry City Council

✨Know Your Role

Make sure you understand the responsibilities of a Neighbourhood Operative. Familiarise yourself with street cleansing activities like litter picking and bin emptying. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Your Commitment

Demonstrate your reliability and commitment during the interview. Share examples from your past experiences where you've shown dedication, especially in physically demanding roles or customer service situations. This will highlight your professional attitude.

✨Prepare for Physical Questions

Since this role requires physical fitness, be ready to discuss how you manage physical tasks. You might want to mention any relevant experiences where you've had to walk long distances or lift heavy items, showing that you're up for the challenge.

✨Emphasise Customer Focus

As you'll be interacting with the public, it's crucial to showcase your customer service skills. Prepare to talk about how you handle challenging situations calmly and respectfully. This will demonstrate that you can maintain a positive attitude even under pressure.

Neighbourhood Operative
Coventry City Council
Location: Coventry
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