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- Tasks: Manage and improve testing processes for hardware, software, and applications at Coventry City Council.
- Company: Join a vibrant and inclusive team at Coventry City Council, dedicated to community impact.
- Benefits: Enjoy hybrid working, competitive rewards, and a commitment to diversity and inclusion.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Experience in system testing and ICT project management is essential.
- Other info: Guaranteed interviews for underrepresented groups and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias. Coventry City Council’s Digital Services team is responsible for delivering key enabling and transformational services for the wider organisation, city, and external partners. We support the day-to-day operation of the Council whilst also innovating and enabling the organisational transformation that is required.
Our Technology teams ensure that our core technology offering meets the needs of the organisation whilst planning and innovating our technology road map to keep the Council and wider city fit for the future. Our Digital Delivery teams comprise customer and change functions that ensure we continually understand the overall organisational and wider City’s demands for digital, change, and innovation and manage this delivery to our end users.
Our Values
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
What is the job role?
Working as part of the Digital Delivery Team, the post holder will undertake the management and maintenance of a comprehensive suite of test processes, techniques, and tools to measure and improve the quality of the hardware, software, and application systems being deployed by Coventry City Council. The role also supports the management of larger end-to-end ICT projects and leads on smaller end-to-end projects in line with the organisation’s vision for service delivery, ensuring that the customer is at the heart of everything it does, whilst working towards the achievement of performance objectives. This is a hybrid working role with a minimum of 2 days per week working in our Coventry offices.
Who are we looking for?
We are looking for candidates with experience in planning and executing the whole system testing lifecycle, for either hardware, software, or applications, using industry standard processes, methods, tools, and techniques. You will have a good working knowledge of ICT project implementation methods and techniques, and the ability to support project managers in all aspects of the wider planning and delivery of large digital and ICT projects. This will include the production of project, technical, and user documentation.
You will be able to build and maintain critical working relationships, communicate with and co-ordinate a wide range of stakeholders at all levels across the Council and our partners. You will demonstrate customer awareness and customer care throughout. You will be a good organiser, able to prioritise your own workload, and demonstrate good business acumen throughout.
In line with our One Coventry Values, we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, women, applicants who have a disability, and applicants who are from the LGBTQ+ community. If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. Interviews will be held in person at our offices in Coventry. Interview date(s): 26 February 2026.
About Coventry
Coventry has a proud, innovative, and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant, and diverse. At Coventry, we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together, and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards and benefits package.
Digital Change & QA Officer in London employer: Coventry City Council
Contact Detail:
Coventry City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Change & QA Officer in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Coventry City Council's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to digital change and quality assurance. Think about your past experiences and how they relate to the role. The more you prepare, the more confident you'll feel when it’s time to shine!
✨Tip Number 3
Show off your soft skills! Remember, it's not just about technical know-how. Be ready to discuss how you've built relationships and communicated with stakeholders in previous roles. This is key for a position that involves collaboration across teams.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Digital Change & QA Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Digital Change & QA Officer role. Highlight your experience in system testing and project management, as this will show us you understand what we're looking for.
Showcase Your Values: We’re all about inclusivity and diversity, so don’t shy away from sharing how your personal values align with our One Coventry Values. Whether it’s through past experiences or your approach to teamwork, let us see how you embody these principles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. This helps us easily see your qualifications and makes a great first impression!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the process there!
How to prepare for a job interview at Coventry City Council
✨Know Your Stuff
Make sure you brush up on your knowledge of the testing lifecycle and ICT project implementation methods. Be ready to discuss specific tools and techniques you've used in past projects, as this will show your expertise and confidence.
✨Embrace Diversity
Since Coventry City Council values diversity and inclusion, be prepared to share how your unique perspective can contribute to their goals. Think about experiences that highlight your ability to work with diverse teams and how you can help foster an inclusive environment.
✨Showcase Your Communication Skills
As a Digital Change & QA Officer, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've successfully coordinated with different teams in the past.
✨Demonstrate Customer Focus
The role emphasises putting the customer at the heart of everything. Prepare to discuss how you've prioritised customer needs in previous roles and how you plan to ensure that user experience remains a top priority in your work.
