Licensing and Commercialisation Officer

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

The successful candidates will be working in our Regulatory Services team which is made up of multi-disciplinary professionals including Licensing, Trading Standards, Food and Safety, Housing Enforcement and Property Licensing. These specialisms embrace a range of service areas used by the community which primarily involves people, businesses or organisations needing to obtain some form of consent or are required to comply with various legal provisions.

The service area aims to:

• Ensure that the public, visitors, workers and residents of Coventry have the right to a healthy and safe work and domestic environment;
• Treat all regulated persons and businesses in a fair and consistent manner, through a process of education, persuasion and enforcement, ensuring that the public and businesses observe the law;
• Protect public health and the wider environment, whilst minimising disruption to enterprise or economic activity and reducing the legislative burden on complaint and business.

We are seeking positive, experienced, enthusiastic, talented and driven professionals who care about the development of our great city to join our busy, top performing, forward thinking team. We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

This is an exciting opportunity to be part of a team working in a fast-paced environment. The City is diverse and has a vibrant nighttime economy. You will be a member of the Licensing team responsible for the day-to-day operation in respect of the licensing function (including the licensing of alcohol sales, public entertainment, cinema, theatre, late night refreshment, sex establishments, gambling, scrap metal dealers and motor salvage operators) in Regulatory Services.

You will be assessing licensing applications to ensure compliance with legal requirements and City Council policies and to ensure the appropriate processing and issue of licences in accordance with statutory guidance and agreed policies and procedures. You will also be responsible for providing a discretionary chargeable pre-application advice service to assist businesses and new applicants.

Do you have experience working in a licensing or similar customer-focused legal environment? If yes, we want to hear from you!

As a Licensing & Commercialisation Officer, you will have knowledge and understanding of legislation with licensing and gambling and any associated regulations and policy relevant to the service area, including enforcement. We are looking for someone with the ability to deal confidently with a wide range of people, including licensees, members, solicitors, senior council officers, police, etc. You will need to have good written and oral communication skills. Organisational skills to enable workload prioritisation and meeting deadlines whilst working under pressure are key.

When applying for this role, you will be asked to write a personal statement. Please include the following examples in your application:

• Experience working within a licensing and/or customer-focused environment.
• Examples of dealing with customers and building relationships with businesses to get desired outcomes.
• Ability to work on your initiative and generate ideas to solve problems.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date: Week commencing 21st July 2025

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards and benefits package.