Job Coach

The Skills, Employment & Adult Education Service is part of Coventry City Council. We work with a range of delivery partners to provide a wide portfolio of top-quality support to Coventry residents of all ages who are looking for work. We work with partners across the city and our Employer Hub actively works with local employers to generate opportunities for local people. We are a friendly and welcoming multicultural and diverse team based in the Job Shop situated in Coventry City Centre. We are here to support all Coventry\\\’s diverse residents, each with differing needs and tailor their support to help them search for employment, training, apprenticeships and work placements. People can explore a wide range of local vacancies that are updated daily and access training opportunities. We also provide ground-breaking specialist support for local residents who face multiple and sometimes complex barriers that make it hard for them to find a job. The Job Shop and our exciting range of specialist employment support programmes are among the very best support available in the UK

Responsibilities

• Work 1:1 with residents from disadvantaged backgrounds, helping them build confidence and skills to enter or re-enter the workforce.
• Facilitate training sessions and provide on-the-job coaching during placements or employment.
• Triage for the Connect to Work customers

Why Join Us

• Be part of a new team that\\\’s passionate about innovation, inclusion, and impact.
• Make a real difference in people\\\’s lives every day.
• Grow your career in a supportive environment that values your ideas and development.
• Work flexibly across community settings, helping shape how employment support is delivered in Coventry.
• Guaranteed Interview Scheme – As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you\\\’ll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Qualifications and Attributes

• A strong understanding of the challenges faced by unemployed and disadvantaged individuals.
• Great communication skills and the ability to build trust with clients and partners.
• A proactive, flexible approach to working independently and as part of a team.
• A commitment to equality, diversity, and inclusion.

Values and Diversity

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

This position is offered on a fixed-term basis until 31st March 2026, aligned with a Government-backed programme, with potential for future extension subject to continued funding and programme priorities.