Housing Allocations Officer - Hybrid, Customer-Focused

Housing Allocations Officer - Hybrid, Customer-Focused

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Coventry City Council

At a Glance

  • Tasks: Support housing assessments and engage with customers to provide expert advice.
  • Company: Coventry City Council, dedicated to serving the community.
  • Benefits: Hybrid working model, competitive salary, and a focus on customer service.
  • Other info: Opportunity for career growth in a dynamic public sector environment.
  • Why this job: Make a difference in people's lives while developing your skills in a supportive team.
  • Qualifications: Strong organisational and IT skills, plus a passion for excellent customer service.

The predicted salary is between 30000 - 40000 Β£ per year.

Coventry City Council is looking for a Choice Based Lettings Officer to support housing assessments aligned with Coventry Homefinder. The successful candidate will engage with customers and provide advice while working within a team to meet performance objectives.

Key qualifications include:

  • Organisational skills
  • IT skills
  • Commitment to excellent customer service

The role is hybrid, requiring the majority of office presence.

Housing Allocations Officer - Hybrid, Customer-Focused employer: Coventry City Council

Coventry City Council is an excellent employer, offering a supportive and collaborative work environment where employees are encouraged to grow and develop their skills. With a strong focus on customer service and community engagement, the role of Housing Allocations Officer provides meaningful opportunities to make a positive impact in the lives of residents. The hybrid working model allows for flexibility while maintaining a strong team dynamic, making it an attractive place for those seeking rewarding employment in the public sector.

Coventry City Council

Contact Details:

Coventry City Council Recruitment Team

We think you need these skills to ace Housing Allocations Officer - Hybrid, Customer-Focused

Customer Service
Organisational Skills
IT Skills
Teamwork
Performance Management
Communication Skills
Advisory Skills