At a Glance
- Tasks: Analyse and improve Council services using technology to enhance service delivery.
- Company: Coventry City Council, committed to innovation and community impact.
- Benefits: Inclusive workplace, competitive rewards, and opportunities for personal development.
- Other info: Diverse and inclusive environment welcoming applicants from all backgrounds.
- Why this job: Make a real difference in your community while working with cutting-edge technology.
- Qualifications: Passion for tech, strong communication skills, and relevant business analysis qualifications.
The predicted salary is between 28800 - 43200 £ per year.
Coventry City Council’s Digital Services team is responsible for delivering key enabling and transformational services for the wider organisation, city and external partners. We support the day to day operation of the Council whilst also innovating and enabling the organisational transformation that is required.
Our Technology teams ensure that our core technology offering meets the needs of the organisation whilst planning and innovating our technology road map to keep the Council and wider city fit for the future. Our Digital Delivery teams comprise customer and change functions that ensure we continually understand the overall organisational and wider City’s demands for digital, change and innovation and manage this delivery to our end users.
Our Values
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
What is the job role?
This role supports the delivery of our One Council programme, which is an opportunity for us to change the way we work together and use technology to enhance and accelerate service delivery. Working in a team of five Business Analysts, the post holder will review and analyse Council services, processes and systems, identifying opportunities for improvement and supporting the delivery of efficient, customer‑focussed solutions. This involves working closely with stakeholders and technical teams across all departments, understanding and gathering requirements, translating business needs into actionable plans, and ensuring that projects align with the Council’s strategic objectives and regulatory obligations.
Who are we looking for?
We are looking for a Business Analyst with a passion for technology and innovation, with excellent communication skills, who solves problems with curiosity, creativity and an openness to ideas. You understand the importance of designing services around the needs of those who use them and have delivered effective digital processes and systems that have added value. You will hold the British Computer Society International Diploma in Business Analysis, or equivalent practitioner level qualification in business analysis, or be part qualified with an expected completion date within the next 6 months.
In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds and particularly women from African or Caribbean backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme
Members of the Armed Forces and veterans, those currently in care or who have previously been in care, and individuals who consider themselves to be disabled or have a long‑term health condition.
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
Interview date(s): 10 December 2025
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting‑edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards and benefits package – to find out more please visit Coventry City Council Vacancies.
Digital Business Analyst employer: Coventry City Council
Coventry City Council is an exceptional employer that champions inclusivity and diversity, ensuring that all voices are heard and represented within our workforce. Our commitment to employee growth is reflected in our supportive work culture, where innovation and collaboration thrive, allowing you to make a meaningful impact on the community. With a comprehensive rewards and benefits package, joining our Digital Services team as a Digital Business Analyst means being part of a forward-thinking organisation dedicated to enhancing service delivery through technology.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at Coventry City Council on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for your interview by researching the One Coventry Values. Think of examples from your past experiences that align with these values. This will show that you’re not just a fit for the role, but also for the culture!
✨Tip Number 3
Practice your problem-solving skills! As a Business Analyst, you’ll need to demonstrate how you approach challenges. Use real-life scenarios to showcase your analytical thinking and creativity during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Coventry City Council. Let’s get you that interview!
We think you need these skills to ace Digital Business Analyst
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Digital Business Analyst role. Highlight how your background fits with our One Coventry Values and the needs of the Council.
Showcase Your Passion for Technology:We want to see your enthusiasm for technology and innovation! Share examples of how you've used tech to solve problems or improve processes in your previous roles. This will help us understand your fit for the team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and achievements, making it easy for us to see your potential as a Business Analyst.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Coventry City Council
✨Know Your Stuff
Make sure you understand the role of a Digital Business Analyst and the specific responsibilities outlined in the job description. Familiarise yourself with Coventry City Council’s values and how they align with your own experiences and skills.
✨Showcase Your Communication Skills
As a Business Analyst, communication is key. Prepare examples of how you've effectively communicated with stakeholders in the past. Think about times when you’ve translated complex technical jargon into understandable terms for non-technical audiences.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you approached solving them. Highlight your curiosity and creativity in finding solutions that are customer-focused and innovative.
✨Embrace Diversity and Inclusion
Coventry City Council values diversity and inclusion. Be prepared to discuss how you can contribute to a diverse workplace and share any experiences you have that demonstrate your commitment to these values.
