At a Glance
- Tasks: Support library operations, ensuring a safe and welcoming environment for all visitors.
- Company: Join a community-focused organisation dedicated to inclusivity and innovation.
- Benefits: Flexible shifts, hands-on experience, and the chance to make a difference in your community.
- Other info: Opportunities for training and development in a supportive environment.
- Why this job: Be part of a team that values diversity and empowers you to grow.
- Qualifications: Full UK driving licence and a friendly attitude towards customer service.
The predicted salary is between 22000 - 26000 € per year.
Our Values
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
As a Site Services Assistant for Libraries, you will provide practical support to help ensure Coventry’s libraries are safe, clean and welcoming for customers and staff.
Responsibilities:
- Support the day‑to‑day running of library buildings across the city.
- Help deliver a positive customer experience by responding to enquiries in a friendly and helpful way.
- Maintain the appearance, safety and security of library spaces, including opening and closing premises.
- Provide an internal delivery service across the city.
- Drive Library Service vehicles to transport stock, equipment and furniture between libraries, and to schools, community venues and outreach locations.
- Carry out manual handling of library stock and furniture.
- Hold a full, valid UK driving licence and be willing to undertake a Council driving assessment.
- Carry out basic caretaking tasks, including cleaning and maintaining library spaces.
- Set up rooms and displays, and move furniture and stock as required.
- Report faults and assist with minor maintenance tasks.
- Support contractors and library staff to help maintain a safe environment for customers and colleagues.
Shift Patterns:
- Week 1: Monday 9:00‑5:00, Tuesday 9:00‑5:00, Saturday 7:00‑3:00, Sunday 10:30‑4:00.
- Week 2: Monday 7:00‑3:30, Tuesday 7:00‑3:00, Sunday 10:30‑4:00.
Who are we looking for?
We are seeking a versatile person with a driving licence who can work across multiple sites in the city and manage deliveries, small repairs, maintenance and provide a friendly presence for customer service and security. Preferences include the ability to work evenings and weekends, flexibility to change shifts, and a willingness to undertake defensive driving training. All candidates must have the right to work in the UK. We are not offering sponsorship for this role.
Guaranteed Interview Scheme:
- Members of the Armed Forces and veterans.
- People currently in care or who have previously been in care.
- People who consider themselves disabled or have a long-term health condition.
Closing date: 7 June 2026
Site Services Libraries in Coventry employer: Coventry City Council
As a Site Services Assistant for Libraries in Coventry, you will join a supportive and inclusive work environment that prioritises employee development and community engagement. With a focus on transparency and collaboration, the company fosters a culture where your contributions are valued, and you have the opportunity to make a meaningful impact on the local community while enjoying flexible working hours and a diverse team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Site Services Libraries in Coventry
✨Tip Number 1
Get to know the libraries in Coventry! Visit them, chat with staff, and understand their vibe. This will help you tailor your approach when you get the chance to meet them.
✨Tip Number 2
Show off your customer service skills! When you get an interview, be ready to share examples of how you've made a positive impact on customers in previous roles. We love seeing that friendly attitude!
✨Tip Number 3
Be flexible and open-minded about shift patterns. Highlight your willingness to work evenings and weekends during interviews. It shows you're committed and ready to jump in wherever needed!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about transparency, so you’ll be in the loop every step of the way.
We think you need these skills to ace Site Services Libraries in Coventry
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you align with our values.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention specific skills that relate to the responsibilities of the Site Services Assistant role, like customer service or maintenance tasks.
Show Your Flexibility:Since we’re looking for someone who can work across multiple sites and adapt to different shifts, make sure to mention your availability and willingness to take on various tasks. Flexibility is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Coventry City Council
✨Know the Values
Familiarise yourself with the company's values like being open, fair, and nurturing. During the interview, try to weave these values into your answers, showing how you embody them in your previous experiences.
✨Show Your Customer Service Skills
As a Site Services Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations. This will demonstrate your ability to create a welcoming environment.
✨Highlight Your Versatility
This role requires flexibility and the ability to manage various tasks. Be ready to discuss your experience in handling multiple responsibilities, such as maintenance, deliveries, and customer interactions, to show that you're the versatile candidate they need.
✨Prepare for Practical Questions
Expect questions about manual handling, basic maintenance, and driving. Brush up on relevant safety protocols and be ready to explain how you would handle specific scenarios related to the job, showcasing your practical knowledge and problem-solving skills.
