Senior Pest Control & Dog Enforcement Officer in Coventry

Join Us - Be Part of a Truly Inclusive Team and organisation. We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias.

About the team we are recruiting to: The Pest Control & Dog Enforcement Team deals with over 2000 requests for domestic pest control treatments including rats, mice, bed bugs, fleas, and wasps, services over 500 commercial pest control management contracts, over 300 stray dogs per year, licences all pet establishments within the city boundaries, and enforces the Public Space Protection Orders for dog control. The team works closely with other partners including RSPCA, Police, dog re‑homing centres, and other internal sections including the food safety team and the street enforcement team. The service has a statutory duty to seize stray dogs from public areas and ensure the wellbeing of dogs in its care under the care act.

What is the job role? In this role, you will be assisting in the day-to-day supervision of a team of pest control & dog enforcement officers, responding to requests for domestic and commercial pest control services, assisting with the day-to-day operations of our stray dog kennels, and enforcing our public space protection orders (dog control).

The duties of these roles will involve:

• Assisting with the supervision and day-to-day running of the pest control and dog enforcement team
• Responding to requests for pest control treatments in domestic and commercial properties
• Servicing commercial pest management contracts to ensure businesses are kept free from damage by pests
• Responding to and seizing stray or unsupervised dogs from public areas, some of which may be aggressive and dangerously out of control
• Ensuring the wellbeing of any dogs in our kennels including exercising, cleaning, feeding, and general kennel duties
• Collection of fines and costs associated with kennelling costs
• Enforcing the Public Space Protection Orders (Dog Control), which will include carrying out surveillance and issuing fixed penalty notices to offenders
• Keeping up to date records and recording actions taken

Who are we looking for? The successful candidate will:

• Be reliable and committed
• Have a professional attitude and be willing to take on the tasks and duties within the remit of the role and service area
• Be customer-focused and able to remain respectful, calm, and polite in environments where they may experience challenging behaviours or situations when assisting the general public and customers by responding to queries and complaints
• Be confident to take appropriate action to avoid formal complaints

In addition, you must have:

• A full UK driving licence
• RSPH Certificate or equivalent for pest control
• Knowledge and experience in dealing with a variety of pests
• Experience in dealing with pests in commercial businesses
• Training and experience in dealing with dogs
• Ability to work with dogs that may be unpredictable, awkward, or aggressive
• Experience in working with the public
• Good team working skills
• Ability to drive a council vehicle

At the moment we have very few women and people from minority ethnic backgrounds in our team and we would like this to change. So, we want to encourage you to apply. You can still apply if you are not a woman or from a minority ethnic background. All applications are welcome.

Interview dates: 2nd & 3rd July 2026

Benefits:

• Competitive salary with incremental progression and salary matching
• Generous annual leave starting at 28 days (plus Bank Holidays) with the option to purchase more and rising to 33 days following 5 years of service
• Generous local government pension scheme to help plan for your future
• Lifestyle discounts across a wide range of activities and retailers
• Flexible working arrangements to support your personal and professional needs
• Inclusive Employee Networks: EmbRace, Pride, Disability, Young people, and Women
• Employee Assistance Programme offering confidential support
• Certified training courses to help you grow and thrive

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Our Values: We especially welcome applicants from minority ethnic/global majority, LGBT+, those with a disability, and neurodiverse backgrounds - your voice can help shape a fairer future for our residents.