At a Glance
- Tasks: Lead a team, support library visitors, and organise engaging events.
- Company: Coventry City Council's Library and Information Service, promoting inclusivity.
- Benefits: Part-time hours, supportive environment, and opportunities for personal growth.
- Other info: Flexible working hours with a focus on health and safety.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 23000 - 26000 € per year.
The Senior Library Assistant works at Willenhall Library, managing a team and ensuring a welcoming, well‑maintained space.
Responsibilities
- First point of contact for library visitors
- Provide IT support and assist with technology use
- Answer questions on a wide variety of subjects
- Lead events and activities (e.g., rhyme time)
- Move books and maintain library layout
- Create and promote book displays
- Handle complaints and incidents
- Manage and develop staff under the Library Manager’s supervision
- Ensure health and safety compliance
Qualifications and Experience
We are looking for someone with excellent customer service and communication skills, able to manage, train and motivate a team. Candidates should be comfortable using IT, promoting services, and taking part in events and activities. All candidates must have the Right to Work in the UK; sponsorship is not offered.
Working Hours
This part‑time post is 18.5 hours per week.
- Monday 9:45 am – 1:45 pm
- Tuesday 9:45 am – 3:00 pm
- Wednesday – non‑working
- Thursday 9:45 am – 7:00 pm* (includes paid lunch break)
- Friday – non‑working
- Saturday – non‑working
- Sunday – non‑working
Guaranteed Interview Scheme
Eligible candidates may qualify under the Guaranteed Interview Scheme. Applicants must meet the minimum requirements and identify with one of the following criteria:
- Members of the Armed Forces or veterans
- Currently in care or previously in care
- Disabled or with a long‑term health condition
Interview Date
25 June 2026
Equal Employment Opportunity
Coventry City Council is an equal opportunity employer. We welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities.
Senior library and information assistant in Coventry employer: Coventry City Council
Coventry City Council’s Library and Information Service is an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Senior Library Assistant at Willenhall Library, you will enjoy opportunities for professional growth while managing a dedicated team in a vibrant community setting. With a focus on customer service and community engagement, this role allows you to make a meaningful impact while benefiting from flexible working hours and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior library and information assistant in Coventry
✨Tip Number 1
Get to know the library and its community! Before your interview, visit Willenhall Library, chat with staff and patrons, and understand what makes it tick. This will help you connect during the interview and show that you're genuinely interested.
✨Tip Number 2
Brush up on your IT skills! Since you'll be providing tech support, make sure you're comfortable with common library systems and tools. Maybe even practice explaining tech concepts in simple terms – it’ll come in handy when helping visitors.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle complaints or incidents in the library. Have a few examples ready that showcase your problem-solving skills and customer service experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Senior library and information assistant in Coventry
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share your passion for libraries and community engagement.
Tailor Your Application:Make sure to customise your application for the Senior Library Assistant role. Highlight your relevant experience in managing teams, providing IT support, and leading events. This shows us that you understand what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate well-structured applications that get straight to the heart of your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Coventry City Council
✨Know Your Library Inside Out
Before the interview, take some time to familiarise yourself with Willenhall Library and its services. Understand the layout, the types of events they host, and any recent initiatives. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved complaints or helped someone with IT issues. Being able to demonstrate your ability to handle diverse queries will be key in this role.
✨Team Management Experience is Key
Since you'll be managing a team, be ready to discuss your leadership style and how you've motivated others in previous roles. Share specific instances where you trained staff or led a project, highlighting your ability to create a positive work environment.
✨Engage with the Community
Think about how you can promote library services and engage with the local community. Be prepared to share ideas for events or activities that could attract visitors. Showing your enthusiasm for community involvement will resonate well with the interviewers.
