Coventry City Council is seeking a SEND Customer Experience and Improvement Officer to ensure families, children and young people receive a positive, coordinated experience when raising concerns about SEND services. You will work across SEND, schools and health partners to gather facts and support timely resolutions.
You will act as a central point of contact for SEND-related complaints, coordinate information with a range of professionals, and use feedback to inform service improvements and
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SEND Customer Experience & Improvement Officer in Coventry employer: Coventry City Council
Coventry City Council is an exceptional employer, offering a supportive and inclusive work environment where social workers are valued and empowered to make a real difference in the lives of children and families. With competitive salaries, flexible working options, and a strong commitment to professional development, employees can thrive in their careers while enjoying generous leave and wellbeing support. Join us in our Outstanding Children’s Service and be part of a dedicated team that prioritises the welfare of both its workforce and the community.
