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- Tasks: Manage invoice recovery and support the collection of vital council revenue.
- Company: Local government authority in Coventry with a focus on community support.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong customer service and communication skills are essential.
- Other info: Fast-paced environment with a focus on helping vulnerable residents.
The predicted salary is between 36000 - 60000 £ per year.
A local government authority in Coventry is seeking a Revenue Officer to handle the recovery of invoices and support the collection of over £200 million in council revenue. The ideal candidate will excel in customer service and have strong communication skills, working within a fast-paced environment to meet strict targets. This role involves both recovery practices and sensitivity to the needs of vulnerable residents, ensuring essential services are funded adequately.
Revenue Recovery Specialist – Hybrid (Public Sector) in Coventry employer: Coventry City Council
Contact Detail:
Coventry City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Recovery Specialist – Hybrid (Public Sector) in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the public sector or those already working in revenue recovery. A friendly chat can lead to insider info about job openings and what the role really entails.
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills. Think of examples where you've handled tough situations with sensitivity, especially when dealing with vulnerable individuals. This will show you understand the importance of the role.
✨Tip Number 3
Stay organised! Keep track of the jobs you’ve applied for and follow up if you haven’t heard back. A polite nudge can keep you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that Revenue Recovery Specialist role. Plus, it’s a great way to show you’re serious about joining us!
We think you need these skills to ace Revenue Recovery Specialist – Hybrid (Public Sector) in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in revenue recovery and customer service. We want to see how you've handled similar roles, especially in fast-paced environments like local government.
Showcase Communication Skills: Since strong communication is key for this role, include examples of how you've effectively communicated with clients or colleagues. We love seeing real-life scenarios that demonstrate your ability to connect with people.
Highlight Sensitivity and Empathy: This role involves working with vulnerable residents, so it's important to show us your understanding of their needs. Share any experiences where you've had to be sensitive and supportive in challenging situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Coventry City Council
✨Know Your Numbers
Familiarise yourself with the financial aspects of the role. Understand how local government revenue works, especially in relation to the £200 million mentioned. Being able to discuss figures confidently will show your potential employer that you’re serious about the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service, particularly in challenging situations. This role requires sensitivity, so be ready to demonstrate how you can handle vulnerable residents with care and professionalism.
✨Practice Your Communication Techniques
Since strong communication skills are key, practice articulating your thoughts clearly and concisely. Consider role-playing common scenarios you might face in the job, such as explaining recovery practices to a resident who may be distressed.
✨Understand the Fast-Paced Environment
Research what it’s like to work in a fast-paced environment, especially within public sector roles. Be prepared to discuss how you manage stress and meet strict targets, perhaps by sharing specific strategies or tools you use to stay organised and efficient.
