Coventry City Council is seeking a Resident Services Assurance & Improvement Officer to join our team on a 12-month fixed-term contract. You will support the delivery and continuous improvement of our Resident Services function, using data and insight to drive performance and accountability.
You will work across governance, reporting, and improvement initiatives, building strong relationships with stakeholders while ensuring high standards of service delivery for residents.
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Resident Services Insight & Improvement Lead in Coventry employer: Coventry City Council
Coventry City Council is an exceptional employer, offering a supportive and inclusive work environment where social workers are valued and empowered to make a real difference in the lives of children and families. With competitive salaries, flexible working options, and a strong commitment to professional development, employees can thrive in their careers while enjoying generous leave and wellbeing support. Join us in our Outstanding Children’s Service and be part of a dedicated team that prioritises the welfare of both its workforce and the community.
