Project Support Officer - Literacy and Numeracy for Refugee Women in Coventry

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

The Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all and free from discrimination and bias. Coventry is proud to be a City of Sanctuary and an International City of Peace and Reconciliation. Coventry City Council’s Migration Team meets the needs of newly arriving communities and facilitates a successful integration journey into the city. As recognised leaders in refugee resettlement, we provide tailored support to vulnerable individuals through initiatives that promote employment, education, language acquisition and training, empowering people to contribute to the economic, civic and social fabric of our vibrant city. We work in close partnership with local organisations and national programmes to deliver innovative projects.

This post supports a funded project in partnership with World Jewish Relief. The aim is to support the integration of refugee women who have made Coventry their home. The project aims to enable refugee women to: develop and improve their confidence and wellbeing; recognise their skills and experience as valuable assets; plan their future pathways and involvement in the community. The project will focus on delivering one-to-one support; literacy and numeracy sessions; tailored ESOL; digital and financial literacy; mentoring as well as providing volunteering and work placement opportunities.

We are looking for a highly motivated individual with experience of working with refugee women. This is an 18-month fixed term contract, 37 hours a week. Working with the Programme Delivery Manager and Project Manager you will be a natural self-starter with a can-do attitude. This post is exempted under the Rehabilitation of Offenders Act 1974 and appointment to this post may be conditional upon the receipt of a satisfactory DBS check. All candidates must have the Right to Work in the UK. We are not offering sponsorship for this role.

We’re looking for someone who champions Coventry’s diversity and is passionate about breaking down barriers to integration. If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the criteria listed on the jobs page. For full details on the application process please read the attached Coventry City Council documents. If there is any evidence of a candidate using AI to complete their application, the Council may request further justification.

Coventry has a proud, innovative and creative spirit that has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a rewards and benefits package.