People Services Co-ordinator in Coventry

Contract Type: Full Time Permanent

Working Hours: 37

Job Category: Human Resources / OD / Training

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

Coventry City Council’s People and Culture Team sits within People Services and focuses on delivering organisational transformation and cultural change through a range of organisational interventions. Alongside our People Services colleagues we work to ensure that the development and redesign of our people management policies, practices and strategies are in line with the changing organisational environment and that they enable the delivery of outcomes associated with transformation and change.

The team get the chance to shape the culture and the future of the Council which includes being heavily involved in our One Coventry approach and striving to ensure that all employees are supported throughout the employee lifecycle.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

What is the job role?

We’re looking for a proactive and organised People Services Co‑ordinator to join our Employee Relations team. This is a fantastic opportunity to play a key role in supporting managers and employees, ensuring fair and consistent application of people policies, and helping to create a positive and inclusive working environment.

In this varied role, you will provide advice and guidance on policies and procedures, support employee relations casework, assist with organisational change projects, produce reports and correspondence, maintain HR data and documentation, and help monitor sickness absence management. You will work closely with People Services Advisors and Business Partners, you will contribute to meaningful projects that support organisational change and employee wellbeing, as well as providing a professional and efficient service delivery.

We look forward to you bringing your skills, experience and strong work ethic to support our culture transformation at Coventry City Council.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

We are seeking someone who is organised, customer-focused, and able to handle confidential information with discretion and professionalism.

You will have:

• Strong administrative and organisational skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Proactive and able to work on your own initiative or as a part of the wider team.
• The ability to manage competing priorities and meet deadlines.
• A collaborative approach and willingness to support colleagues.
• Ability to handle confidential information with integrity and discretion.
• CIPD Level 3 qualified, or willing to work towards achieving this qualification.

We are looking for someone who demonstrates the One Coventry Values and is committed to delivering a high-quality service while continuously developing their knowledge and skills.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.