At a Glance
- Tasks: Transport vulnerable passengers safely and with care, ensuring their needs are met.
- Company: Join a supportive team dedicated to making a difference in the community.
- Benefits: Flexible hours, rewarding work, and a commitment to inclusion and diversity.
- Other info: Term-time only roles with opportunities for personal growth and development.
- Why this job: Make a real impact in the lives of those who need it most.
- Qualifications: Patience, understanding, and a caring attitude towards SEN children and vulnerable adults.
Passenger Transport Services (PTS) Coventry delivers transportation services to approximately 1200 passengers daily, including schools and day care centres for people with special educational needs and/or physical and/or sensory impairments. The team comprises over 180 staff, from casual to full‑time, supporting 80 accessible minibus‑type vehicles. This role involves providing safe, caring transport for our most vulnerable people across Coventry, often requiring manual handling of large wheelchairs and dealing with challenging behaviours.
Responsibilities
- Pick up service users and transport them to their point of destination using the vehicle in a safe, secure and caring manner.
- Take all reasonable steps to prevent service users from causing harm to themselves and/or others.
- Complete all paperwork as requested.
- Be punctual, adaptable and reliable.
- Respect all clients and treat them with sensitivity and dignity at all times.
- Be flexible to work contracted hours over a standard working day and a 5‑day working week on a rota.
- Be patient, calm, resilient and understanding of the needs of SEN children and vulnerable adults.
Employment Details
These roles are 15 hours a week, working 3 hours a day split into 1.5 hours in the morning and 1.5 hours in the afternoon. Positions are term‑time only. The post is exempt under the Rehabilitation of Offenders Act 1974 and will be conditional upon a satisfactory Disclosure and Barring Service (DBS) check.
Our Values
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
Commitment to Inclusion
We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities. Our Guaranteed Interview Scheme offers guaranteed interviews to specific groups of people:
- Members of the Armed Forces and veterans.
- Individuals currently in care or who have previously been in care.
- People who consider themselves disabled or have a long‑term health condition.
Accessibility Assistance
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Benefits
If you join us, we will provide a fantastic rewards and benefits package.
Passenger Transport Assistant in Coventry employer: Coventry City Council
Passenger Transport Services (PTS) Coventry is an exceptional employer dedicated to providing safe and caring transport for vulnerable individuals, fostering a supportive work culture that values diversity and inclusion. With a commitment to employee growth, we offer flexible working hours and a fantastic rewards package, making it an ideal place for those seeking meaningful employment in a compassionate environment. Join our team of over 180 staff and contribute to making a positive impact in the lives of our community members.
StudySmarter Expert Advice🤫
We think this is how you could land Passenger Transport Assistant in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the transport and care sectors, especially those who work with vulnerable groups. A friendly chat can lead to insider info about job openings or even a recommendation.
✨Tip Number 2
Show your passion for helping others! When you get the chance to meet potential employers, share your experiences working with SEN children or vulnerable adults. It’ll make you stand out as someone who truly cares.
✨Tip Number 3
Be prepared for the unexpected! In interviews, you might face scenario-based questions about handling challenging behaviours. Think of examples from your past and how you managed them calmly and effectively.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows you’re proactive and keen to be part of our mission.
We think you need these skills to ace Passenger Transport Assistant in Coventry
Some tips for your application 🫡
Show Your Caring Side:When writing your application, make sure to highlight your experience with vulnerable individuals. We want to see how you can provide safe and caring transport, so share any relevant stories or skills that showcase your compassion and understanding.
Be Punctual and Reliable:Since this role requires punctuality and reliability, mention any past experiences where you've demonstrated these traits. We love candidates who can show they’re dependable, so don’t hold back on sharing examples!
Respect and Sensitivity Matter:In your application, emphasise your ability to treat clients with dignity and respect. We value sensitivity, especially when working with SEN children and vulnerable adults, so let us know how you embody these values in your work.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Coventry City Council
✨Know Your Role
Familiarise yourself with the responsibilities of a Passenger Transport Assistant. Understand the importance of providing safe and caring transport for vulnerable individuals, and be ready to discuss how your skills align with this role.
✨Show Empathy and Patience
During the interview, highlight your ability to be patient and understanding, especially when dealing with SEN children and vulnerable adults. Share examples from your past experiences that demonstrate your empathy and resilience in challenging situations.
✨Be Punctual and Reliable
Emphasise your commitment to punctuality and reliability, as these are crucial traits for this role. You might want to mention any previous jobs where you had to adhere to strict schedules or manage time effectively.
✨Engage with Their Values
Research the company’s values and be prepared to discuss how you embody them. For instance, talk about how you can contribute to their commitment to inclusion and respect for diversity, which is central to their mission.
