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- Tasks: Support library services by ensuring a welcoming space and assisting visitors with their needs.
- Company: Join Coventry Library Service, a vibrant community hub making a real difference.
- Benefits: Flexible hours, training opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace committed to equity and respect.
- Why this job: Be part of a team that empowers the community and promotes lifelong learning.
- Qualifications: Must have a driving licence and be adaptable to various shifts.
The predicted salary is between 24000 - 36000 £ per year.
Public libraries acquire, organise and provide access to a range of information and reading resources to meet the diverse needs of a community. We actively support independent learning and encourage reader development, also providing information on areas such as:
- Local and national government services
- Learning opportunities
- Leisure activities
- Local community news and events
We also play an important role in providing access to computers and the internet for those who are digitally excluded. The Library Service works in partnership with local, regional and national organisations to provide a full and wide-ranging service offer.
Libraries are uniquely placed to change lives for the better. They are busy and vibrant open spaces, not only providing access to books but also helping people to help themselves and improve their opportunities. By providing practical support and guidance, libraries play a critical role in enabling and empowering people to realise their potential, especially those from disadvantaged backgrounds.
Two roles available: 1 × 25 hours per week & 1 × 24.5 hours per week. We are looking for someone to join our team as a Library Site Services Assistant to support the work of Coventry Library Service, in providing a safe welcoming space for visitors to relax, read, learn, use computers, attend and participate in events on site or online. In your role you will be ensuring a good visitor experience.
Main day-to-day duties of the role include:
- Answering public enquiries in a welcoming and courteous way
- Maintaining the welcoming appearance of our library spaces – keeping library spaces clean, tidy, safe and secure
- Opening and closing premises
- Providing an internal delivery system by driving a range of vehicles
- Manual handling of library stock and furniture
This is an exciting role where no two days are the same, so we’re looking for someone who can respond to those challenges and enjoys the variety that this role would bring. We will provide training as well as giving you the opportunity to go on a defensive driving course to bolster your skills and allow you to carry out the role efficiently. Someone able to work evenings and weekends and be flexible to change shifts if required. This post works a two‑week rota; there will be various shift patterns available which range from the hours of 7 am to 7 pm and these will be discussed at interview.
We’re looking for a versatile person with a driving licence who can work across multiple sites in the city and ensure that orders are delivered, small repairs and maintenance are carried out and a provide friendly presence for the purposes of customer service and security.
In line with One Coventry Values, we want to ensure that our communities are represented across our workforce. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting‑edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
If you join us, we will provide a fantastic rewards and benefits package - for more information visit Coventry City Council Vacancies.
Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- People currently in care or have previously been in care
- People who consider themselves to be disabled or have a long‑term health condition
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
Library Services Assistant in Coventry employer: Coventry City Council
Contact Detail:
Coventry City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Services Assistant in Coventry
✨Tip Number 1
Get to know the library scene in Coventry! Familiarise yourself with local events, community needs, and the services offered. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current library staff or volunteers on social media or at local events. They can provide insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and adaptability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the community.
We think you need these skills to ace Library Services Assistant in Coventry
Some tips for your application 🫡
Show Your Passion for Libraries: When writing your application, let us know why you love libraries! Share your thoughts on how they can change lives and support communities. This will show us that you understand the role and are genuinely excited about being part of our team.
Tailor Your Personal Statement: Make sure your personal statement is tailored to the job description. Highlight your relevant experience and skills that match what we're looking for in a Library Services Assistant. This is your chance to shine, so make it count!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on communicating your ideas effectively. Remember, we want to get to know you!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the process there. We can’t wait to see your application!
How to prepare for a job interview at Coventry City Council
✨Know Your Library Services
Familiarise yourself with the services offered by the library, including community events and resources. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve helped someone or resolved an issue, as this role heavily relies on creating a welcoming environment for visitors.
✨Be Ready for Practical Scenarios
Since the job involves manual handling and driving, be prepared to discuss your experience with these tasks. Highlight any relevant training or skills that demonstrate your ability to handle the physical demands of the role.
✨Embrace Flexibility
The role requires working evenings and weekends, so be ready to discuss your availability. Show that you’re adaptable and willing to take on different shifts, which is crucial for maintaining library operations.