Integrated SEND Support Service Coordinator in Coventry

We are committed to working with families and partners to support and empower children and young people with special educational needs and disabilities (SEND). This service has responsibility for a range of important statutory educational work within Coventry. We are a creative, connected and forward-thinking service. Together with our families and partners in schools, settings, the NHS and third sector, we have driven change that has pushed us to the cutting edge of SEND. This includes embedding co-production across all areas of service delivery.

Each and every role within the team is critical as it enables us to offer an excellent and cohesive service to the families and children of Coventry. We are here to deliver the aspirational challenge set to us by young people with SEND and their families: To Lift the Cloud of Limitation and enable them to enjoy an ordinary life. We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

As the Integrated SEND Support Service Coordinator, you will be front of house, based at Cannon Park Annexe five days per week, ensuring the building runs efficiently and provides a safe, compliant, and welcoming environment for staff and the families we support. You will support recruitment related administration, maintain secure information systems, and lead on all health and safety responsibilities for the site. The role also includes managing a small team, championing digital improvements, and acting as a go-to specialist for ICT systems.

We are looking for a highly organised, proactive, and detail-focused individual to coordinate the day-to-day running of the building, ensuring compliance with statutory and organisational standards, and provide specialist administrative and digital support to teams. We are seeking someone who can bring strong organisational skills and proactive problem solving to a varied and fast-paced environment.

Key responsibilities include:

• Act as the Health & Safety representative for Cannon Park Annexe; knowledge of health and safety compliance.
• Ensure full compliance with all H&S standards, statutory requirements, and organisational procedures.
• Oversee IT and data compliance, ensuring GDPR and information governance standards are met.
• Demonstrating a high level of professionalism and confidentiality when handling sensitive information.
• Provide administrative support for staff recruitment and onboarding.
• Maintain and monitor the staff training and audit matrix to ensure all mandatory requirements are up to date.
• Act as EVOLVE Administrator for events and educational visits.
• Participate in service meetings, planning activities, and continuous improvement initiatives.
• Lead the development, testing, and maintenance of systems and procedures to support efficient ways of working.
• Skilled in producing reports and analysing data to maintain accurate information systems, support management decision making and performance monitoring.
• Experience of managing a team within a busy customer-focussed environment through effective work allocation, performance monitoring, and ongoing development.
• Respond to Freedom of Information and Subject Access Requests within statutory deadlines.

If you’re passionate about supporting services that make a real difference to children, young people and families and you thrive in a varied, fast-paced operational role we’d love to hear from you.

Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled Coventry City Council Application Process. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Interview date(s): w/b 11 May 2026

About Coventry: Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards and benefits package.