Coventry City Council is seeking a Customer Services Team Manager (Council Tax/Housing Benefits) to lead a team of advisors and deliver high-quality customer service. The role requires oversight of performance, change management, and close collaboration with Revenue and Benefits.
Based on a 22.5-hour week (pro rata salary), you will contribute to service improvements while maintaining a positive experience for residents.
#J-18808-LjbffrCS Team Manager: Council Tax & Benefits (Part-Time) in Coventry employer: Coventry City Council
Coventry City Council is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises the well-being of both employees and the community. As a Trauma-Informed Outreach Worker for Women, you will benefit from ongoing professional development opportunities, allowing you to grow in your role while making a meaningful impact on the lives of vulnerable women in Coventry. With a strong emphasis on collaboration and empowerment, working here means being part of a team that values compassion and innovation in addressing complex social issues.
