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- Tasks: Assist in managing insurance claims and provide professional advice on risk management.
- Company: Join a dynamic team within Coventry Council focused on insurance services.
- Benefits: Flexible working, great pension scheme, and access to accredited courses.
- Other info: 30-month fixed-term apprenticeship with guaranteed interviews for eligible groups.
- Why this job: Kickstart your career in insurance with hands-on experience and professional development.
- Qualifications: Motivated individuals with good communication and IT skills.
The predicted salary is between 18500 - 25000 £ per year.
Our Insurance Services Team is a dynamic division responsible for delivering risk management and insurance services to support the people of Coventry. We offer apprenticeships to develop long‑term careers within the Council.
What is the job role?
- Assist the Insurance Team in ensuring the Council has an effective insurance programme and an efficient claims handling service.
- Investigate insurance claims made by and against the Council from first notification to settlement negotiation.
- Provide professional advice on liability, insurance cover, and claims to internal and external customers.
- Assist in the identification, evaluation, and management of insurable risks; raise awareness of risks with departments and support them in developing mitigation solutions.
- Help improve internal processes within Council Departments to increase efficiency and level of service.
Who are we looking for?
- Motivated and reliable individuals eager to develop a career in insurance and risk management.
- Integrity-driven and passionate about delivering excellent service to all customers.
- Excellent communication skills – confident in face‑to‑face, telephone and written interactions.
- Flexibility to meet the needs of the service.
- Good IT skills.
- Understanding of the range of services provided by the Council.
All candidates must have the Right to Work in the UK. We are not offering sponsorship for this role. This post is exempted under the Rehabilitation of Offenders Act 1974 and appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Benefits
- Flexible working arrangements.
- An outstanding local government pension scheme.
- Great opportunities to develop with access to accredited courses.
- Access to an award‑winning Occupational Health Service.
- Salary Sacrifice Scheme.
Apprenticeship Details
- Fixed‑term contract for 30 months in line with the length of the apprenticeship training.
- Level 4 Apprenticeship in Insurance.
Application Dates
- Closing date: 31st May 2026.
- Pre‑interview and assessment (face‑to‑face): 6th – 24th July 2026.
- Interview dates: 20th July – 7th August 2026.
- Apprentices start week commencing 7th September 2026.
Guaranteed Interview Scheme
We offer guaranteed interviews for specific groups of people. To qualify, you must meet the minimum requirements for the role and identify with one of the following criteria:
- Members of the Armed Forces and veterans.
- People currently in care or who have previously been in care.
- People who consider themselves disabled or have a long‑term health condition.
Inclusion and Diversity
We are committed to diversity and inclusion, welcoming applicants from minority ethnic, LGBT+, disabled and neurodiverse communities.
Apprentice Insurance Officer in Coventry employer: Coventry City Council
Contact Detail:
Coventry City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Insurance Officer in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the insurance and risk management field, especially those connected to the Council. Attend local events or online webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for your interview by researching the Council's services and recent projects. Show us you’re genuinely interested in how you can contribute to the Insurance Services Team and improve their processes.
✨Tip Number 3
Practice your communication skills! Whether it’s face-to-face or over the phone, being confident and clear will help you stand out. Consider mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Apprentice Insurance Officer in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of an Apprentice Insurance Officer. We want to see your passion for insurance and risk management shine through!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t hold back! Use clear and concise language in your written application. We love seeing candidates who can express themselves confidently, whether it’s in writing or face-to-face.
Highlight Your IT Skills: Mention any relevant IT skills you have, as they’re important for the role. If you’ve used specific software or tools related to insurance or claims handling, let us know! It’ll show you’re ready to hit the ground running.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it makes the whole process smoother for both you and us.
How to prepare for a job interview at Coventry City Council
✨Know Your Stuff
Familiarise yourself with the basics of insurance and risk management. Understand the role of the Insurance Services Team and be ready to discuss how you can contribute to their goals. Research common insurance terms and processes, as this will show your enthusiasm and preparedness.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of past experiences where you effectively communicated in face-to-face, telephone, or written formats. This will help demonstrate your ability to interact confidently with both internal and external customers.
✨Demonstrate Your Problem-Solving Ability
Think about scenarios where you've identified risks or improved processes in previous roles or projects. Be ready to share these examples during the interview, highlighting your analytical skills and how you can help the Council manage insurable risks effectively.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the role and the team. This shows your genuine interest in the position and helps you understand how you can fit into the Council's objectives. Questions about training opportunities or team dynamics can also reflect your eagerness to learn and grow.