Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support user issues in Children's Case Management Systems and develop guidance notes.
- Company: Join Coventry City Council, a diverse and inclusive organisation committed to social change.
- Benefits: Enjoy a fantastic rewards package and the opportunity for professional development.
- Why this job: Be part of a transformational journey in social care while gaining valuable experience.
- Qualifications: Strong numerical skills, attention to detail, and IT proficiency required.
- Other info: This is a fixed-term apprenticeship for 21 months with guaranteed interviews for specific groups.
Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
About The Team We Are Recruiting To
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.
In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.
What is the job role?
The Team has an exciting apprenticeship opportunity to support in providing a diverse range of functions to drive Social Care in continuing its transformational journey.
The role will focus on user support within our Children’s Case Management Systems such as: Assisting users in resolving system issues, configuring new options within the system such as addresses and new user accounts and developing guidance notes for new processes and system functionality.
The apprentice will study towards the Level 3 Business Administrator Apprenticeship Standard. Further information about this apprenticeship can be found here:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 ;
This apprenticeship role is a fixed term contract for 21 months in line with the length of the apprenticeship training.
The post will be based in our offices at One Friargate, Station Square, Coventry, United Kingdom.
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
We are looking for applicants that have:
- Strong numerical skills and attention to detail
- An understanding of what excellent customer service means
- Strong IT skills, including the ability to use a variety of programs for word processing, data entry, and presentation of documents
- An understanding of data protection and the importance of confidentiality
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme – As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you\’ll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled \’Coventry City Council Application Process\’. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Closing date: Thursday 14th August 2025
Pre-interview and assessment date: Tuesday 26th August 2025
Interview date(s) (Face-to-face): Wednesday 3rd September 2025
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package – to find out more please visit https://www.coventry.gov.uk/council-vacancies
Coventry City Council
Attached documents
- Coventry City Council Application Process.pdf
- Job Description & Person Specification.pdf
#J-18808-Ljbffr
Administration and Finance Apprentice employer: Coventry City Council
Contact Detail:
Coventry City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration and Finance Apprentice
✨Tip Number 1
Familiarise yourself with the One Coventry Values. Understanding these values will help you align your responses during the interview, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight any experience you have in customer service or administration. Be ready to discuss specific examples where you've demonstrated strong numerical skills and attention to detail, as these are key attributes for the role.
✨Tip Number 3
Prepare to discuss your IT skills in detail. Since the role involves using various programs for data entry and document presentation, be ready to explain your proficiency with these tools and any relevant experiences you've had.
✨Tip Number 4
Research the importance of data protection and confidentiality in social care settings. Being knowledgeable about these topics will demonstrate your commitment to maintaining high standards in your work.
We think you need these skills to ace Administration and Finance Apprentice
Some tips for your application 🫡
Understand the Values: Familiarise yourself with Coventry City Council's values. Make sure to reflect these values in your application, particularly around inclusivity, diversity, and community engagement.
Highlight Relevant Skills: Emphasise your strong numerical skills, attention to detail, and IT proficiency in your CV and cover letter. Provide specific examples of how you've demonstrated excellent customer service in previous roles or experiences.
Tailor Your Application: Customise your application to align with the job description. Mention your understanding of data protection and confidentiality, as these are crucial for the role.
Proofread and Review: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and free from any AI-generated content, as this could lead to rejection.
How to prepare for a job interview at Coventry City Council
✨Understand the Values
Familiarise yourself with the organisation's values, especially their commitment to diversity and inclusion. Be prepared to discuss how your own values align with theirs and how you can contribute to creating an inclusive workplace.
✨Showcase Your Customer Service Skills
Since the role involves user support, be ready to provide examples of excellent customer service you've delivered in the past. Highlight your strong numerical skills and attention to detail, as these are crucial for the position.
✨Demonstrate IT Proficiency
Brush up on your IT skills, particularly in word processing and data entry. Be prepared to discuss specific software or systems you have experience with, and how you can apply that knowledge to assist users effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential issues that could arise in a case management system and how you would approach resolving them while maintaining confidentiality and data protection.
