Macmillan Frontline Specialist Adviser (Benefits)
Macmillan Frontline Specialist Adviser (Benefits)

Macmillan Frontline Specialist Adviser (Benefits)

Full-Time 30692 - 30692 £ / year (est.) Home office (partial)
Coventry Citizens Advice

At a Glance

  • Tasks: Provide financial advice and support to individuals affected by cancer.
  • Company: Coventry Citizens Advice, a trusted charity with over 80 years of community support.
  • Benefits: Salary of £30,692, flexible working, and professional membership fees covered.
  • Why this job: Make a real difference in people's lives while working with a compassionate team.
  • Qualifications: Experience in providing advice and support, especially in financial matters.
  • Other info: Remote work with monthly meetings in Coventry; part-time options available.

The predicted salary is between 30692 - 30692 £ per year.

Remote, UK (with monthly meetings in Coventry)

An Introduction to Us

Coventry Citizens Advice has been supporting the local community for over 80 years, providing free, confidential and independent advice on a wide range of issues, from benefits and housing to employment and debt. As one of the city’s largest and most trusted charities, we are committed to helping people overcome challenges while championing the issues that matter most to our clients.

Our Collaboration with Macmillan Cancer Support

In partnership with Macmillan Cancer Support, we deliver dedicated financial advice services for people affected by cancer across Coventry and Warwickshire, helping individuals access benefits, grants and tailored support. Together, we provide timely, compassionate guidance at every stage, ensuring people receive the financial help they need, when they need it most.

We are now seeking to appoint a minimum of ten Macmillan Frontline Specialist Advisers to join us on a full‑time, permanent basis, working 37 hours per week. Part‑time hours will be considered for the right candidates.

Your Rewards

  • Salary of £30,692 per annum
  • Flexible working arrangements
  • Fees paid for membership of relevant professional bodies

Health

Macmillan Frontline Specialist Adviser (Benefits) employer: Coventry Citizens Advice

Coventry Citizens Advice is an exceptional employer, offering a supportive and compassionate work environment dedicated to making a real difference in the community. With flexible working arrangements, opportunities for professional development, and a strong commitment to employee well-being, we empower our staff to thrive while providing vital financial advice services in partnership with Macmillan Cancer Support. Join us in our mission to help those affected by cancer and enjoy the unique advantage of working within a trusted charity that values your contributions.
Coventry Citizens Advice

Contact Detail:

Coventry Citizens Advice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Macmillan Frontline Specialist Adviser (Benefits)

✨Tip Number 1

Network like a pro! Reach out to people in the sector, especially those connected to Macmillan or Citizens Advice. A friendly chat can open doors and give you insights that might just land you that interview.

✨Tip Number 2

Prepare for virtual interviews by setting up a professional space at home. Make sure your background is tidy, and test your tech beforehand. We want you to shine when it’s time to show off your skills!

✨Tip Number 3

Research is key! Familiarise yourself with the work of Coventry Citizens Advice and Macmillan Cancer Support. Knowing their mission and values will help you tailor your responses and show you’re genuinely interested.

✨Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what we love to see at StudySmarter.

We think you need these skills to ace Macmillan Frontline Specialist Adviser (Benefits)

Financial Advice
Benefits Knowledge
Compassionate Communication
Client Support
Problem-Solving Skills
Collaboration
Confidentiality
Adaptability
Empathy
Time Management
Knowledge of Grants
Understanding of Cancer Support Services

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Macmillan Frontline Specialist Adviser. We want to see how you can contribute to our mission of providing compassionate guidance.

Showcase Relevant Experience: When detailing your work history, focus on any experience related to benefits advice or support for individuals facing challenges. We love seeing real-life examples of how you've made a difference in people's lives.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for helping others shines through in your writing.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with Coventry Citizens Advice.

How to prepare for a job interview at Coventry Citizens Advice

✨Know Your Stuff

Make sure you understand the role of a Macmillan Frontline Specialist Adviser inside out. Familiarise yourself with the benefits system, especially those relevant to cancer support. This will help you answer questions confidently and show your passion for helping others.

✨Show Empathy

This role is all about compassion and understanding. Prepare examples from your past experiences where you've demonstrated empathy, especially in challenging situations. It’s crucial to convey that you can connect with clients on a personal level.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges faced by the advisers, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

✨Be Yourself

Authenticity goes a long way. Don’t be afraid to let your personality shine through during the interview. Share your motivations for wanting to work in this field and how your values align with those of Coventry Citizens Advice and Macmillan Cancer Support.

Macmillan Frontline Specialist Adviser (Benefits)
Coventry Citizens Advice

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