Coventry Citizens Advice is seeking a driven Core Service Delivery Manager to lead the delivery of our Core Service, providing free, confidential advice to the public. The role is based in Coventry with hybrid working, and requires managing day-to-day operations across multiple channels.
You will develop staff and volunteers, oversee resources and budgets, and collaborate with partners to maintain service quality and meet contractual targets, while championing access to high‑quality advice for
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Service Delivery Leader – Hybrid & Community Impact in Coventry employer: Coventry Citizens Advice
Coventry Citizens Advice is an exceptional employer that prioritises a supportive and inclusive work culture, fostering professional growth through ongoing training and development opportunities. With a commitment to person-centred service delivery, employees can expect to make a meaningful impact in the community while enjoying the flexibility of a hybrid working model. Join us in Coventry, where your contributions will be valued, and you will be part of a dedicated team focused on empowering residents and enhancing their financial resilience.
