At a Glance
- Tasks: Engage communities to raise awareness of gaming and gambling harms through presentations and support.
- Company: Coventry Citizens Advice, a trusted charity with over 80 years of community support.
- Benefits: Flexible hours, competitive salary, professional development, and health & wellbeing services.
- Other info: Join a supportive team committed to respect, inclusion, and positive change.
- Why this job: Make a real difference in local communities while gaining valuable experience.
- Qualifications: Experience with gaming and gambling harms and strong presentation skills required.
The predicted salary is between 26500 - 26500 £ per year.
Coventry Citizens Advice has been supporting the local community for over 80 years, providing free, confidential and independent advice on a wide range of issues, from benefits and housing to employment and debt. As one of the city’s largest and most trusted charities, we are committed to helping people overcome challenges while championing the issues that matter most to our clients.
The Office for Health Improvement and Disparities (OHID) has commissioned a group of Citizens Advice charities to deliver a two-year community pilot project, working with at-risk young people and adult community groups where gaming and gambling-related harms are actually or could potentially be occurring.
We are now looking for three Community Engagement Workers to join us on a two-year fixed-term contract, working between 16 and 24 hours per week over three to four days.
The Benefits
- Salary of £26,500 per annum pro rata
- Flexible working arrangements
- Fees paid for membership of relevant professional bodies
- Regular professional development
- Health & Wellbeing services provided through Employee Assistance Programme Health Assured
- Specialised professional support for a range of issues through Peppy
- Cycle to Work Scheme
- Free eye tests and contribution towards lenses/spectacles for computer users if appropriate
- Standing desks and walking meetings
- Discounts on leisure facilities and a range of discounted offers
This is a rewarding opportunity for someone with personal or professional experience of gaming and gambling-related harms to join an innovative project that aims to make a genuine difference within local communities. You'll discover an amazing chance to help raise awareness of gaming and gambling-related harms, supporting young people, adults and community groups across Coventry to better understand the risks and access appropriate support within a pioneering pilot project designed to reduce health inequalities and improve community wellbeing.
On top of this, you will find that we are an organisation where respect, inclusion, accountability and professionalism aren't just values on paper, but principles that shape how people work together, support one another and deliver the best possible outcomes for local communities.
The Role
As a Community Engagement Worker, you will deliver gaming and gambling-related harm prevention presentations and early intervention activities to young people and adult community groups across Coventry. Working closely with two partner organisations that are experienced in supporting at-risk groups dealing with gaming or gambling problems, you will identify and engage eligible groups, organise presentations, and help ensure the project reaches target audiences. You will also help connect groups or individuals with appropriate support whilst contributing to the wider aim of reducing health inequalities across the city.
Additionally, you will:
- Engage volunteers with lived and living experience of gaming and gambling-related harms
- Map and identify eligible groups and organisations across Coventry
- Co-ordinate and schedule presentation activity
- Promote the service to increase awareness, accessibility and reach
- Support referral pathways for individuals requiring further support
About You
To be considered as a Community Engagement Worker, you will need:
- Demonstrable personal or professional experience of gaming and gambling-related harms and/or supporting someone with lived or living experience of gaming and gambling-related harms
- The ability to deliver presentations confidently to a range of audiences
- Excellent planning and organisational skills, and the ability to manage your workload independently
- The ability to work calmly and effectively under pressure whilst delivering outcomes within agreed timescales
- A commitment to following procedures, policies and systems to ensure good practice
- Confidence using IT systems, including email, spreadsheets, presentation software and virtual meeting platforms
Please note, having lived experience of gaming and gambling-related harms is particularly desirable for this role. The deadline for applications is 17th June 2026 at 12:00pm.
Webrecruit and Coventry Citizens Advice are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Community Engagement Worker (Gaming & Gambling Harms Prevention) employer: Coventry Citizens Advice
Coventry Citizens Advice is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With flexible working arrangements, ongoing development opportunities, and a strong commitment to making a positive impact in the community, employees can thrive while contributing to meaningful projects aimed at reducing health inequalities in Coventry. Join us to be part of a team that values respect, accountability, and collaboration, ensuring that your efforts truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Community Engagement Worker (Gaming & Gambling Harms Prevention)
✨Tip Number 1
Get to know the organisation! Research Coventry Citizens Advice and their community projects. Understanding their mission and values will help you connect better during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application. This insider info can give you a leg up!
✨Tip Number 3
Prepare for those presentations! Since you'll be delivering talks, practice your presentation skills. Create mock sessions with friends or family to build confidence and get feedback on your delivery style.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making an impact in the community.
We think you need these skills to ace Community Engagement Worker (Gaming & Gambling Harms Prevention)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for community engagement and gaming/gambling harm prevention shine through. We want to see why you care about this issue and how your personal or professional experiences can contribute to our mission.
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that align with the role. Focus on your ability to deliver presentations, engage with diverse audiences, and manage projects effectively. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of your qualifications and motivations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised as we review applications.
How to prepare for a job interview at Coventry Citizens Advice
✨Know Your Stuff
Make sure you understand the issues surrounding gaming and gambling-related harms. Familiarise yourself with current trends, statistics, and community needs in Coventry. This will help you demonstrate your passion and knowledge during the interview.
✨Showcase Your Experience
Be ready to discuss your personal or professional experiences related to gaming and gambling harms. Think of specific examples where you've made a difference or supported someone in need. This will highlight your suitability for the role.
✨Practice Your Presentation Skills
Since you'll be delivering presentations, practice speaking confidently about the topic. You might even want to prepare a mini-presentation to showcase your skills. This will not only impress the interviewers but also show that you're proactive.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This shows your genuine interest and helps you understand how you can contribute to their mission. Plus, it’s a great way to engage with the interviewers!
