Coventry Building Society in Romford is seeking a customer service focused colleague to be the first point of contact for personal and business banking customers. The role supports customers across in-person, telephone and secure messaging channels on a 12-month fixed-term contract, with Monday–Friday 8:30–16:00 and one day per week at the Southend branch.
The role emphasizes accuracy, compliance and protecting customers from fraud while guiding them to suitable Personal Banking Team
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Banking Branch Customer Care Specialist - Romford employer: Coventry Building Society
Coventry Building Society is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. With a strong focus on employee growth and development, the role of Lead QRM Model Developer provides opportunities to engage in high-profile projects that shape the future of financial services. Our hybrid working model, competitive benefits, and commitment to a supportive culture make Coventry Building Society a rewarding place to advance your career.
