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- Tasks: Analyse performance data to drive commercial success and customer outcomes.
- Company: Join a leading mutual bank with a strong ethical foundation.
- Benefits: 28 days holiday, bonus scheme, pension contributions, and life assurance.
- Why this job: Make a real impact by turning data into actionable insights.
- Qualifications: Experience in analytics, financial interpretation, and strong communication skills.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Through our integration programme we have significantly grown, and we are one of the largest mortgage lenders and a mutual retail banking alternative to the bigger banks. Our Group Commercial Office is integral to supporting this growth and future development of the customer proposition and the commercial success of the combined business.
We have a Secondment/FTC opportunity for a Performance Manager to support the development and production of performance analytics and insight for the value streams, plus supporting the Lead Performance Manager to interpret, drive and deliver strong commercial and customer outcomes. We're looking for talent to turn current account and savings data into meaningful insight that drives decision-making. The role will involve tracking business performance, customer behaviours and key trends, highlighting risks and opportunities that shape our plans. Along with supporting strategic planning and forecasting, produce pricing proposals that influence growth, and work closely with teams across product, finance, research and more.
It's important the role holder enjoys bringing analytics to life, solving problems and partnering with stakeholders to create real commercial impact.
Our benefits include:
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with matched contributions
- Life assurance (6 times annual salary)
We reserve the right to close this advert early if we receive a high volume of suitable applications.
Location/Hybrid Working: If West Midlands based - once a week on the Coventry site and every 2 months at the Manchester site. If based near Manchester - every other month alternate locations.
About you
To be successful in this role it's essential you have:
- Experience in planning, forecasting and financial interpretation
- Experience in the creation of performance analytics and insight
- Technical expertise in analytical tools and techniques
- Strong communication and stakeholder management skills
- Strong excel and data interpretation skills
- Experience in presenting data in a clear, actionable, and engaging stories tailored to leadership audiences
- Financial Services experience
- Insurance, or mortgage product experience
Desirable experience will be:
- Current account product experience
About us
In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey. Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.
We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer
We're proud to offer an interview or assessment to every disabled applicant who meets the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.
Performance Manager - Family & Everyday Banking - up to 12 months FTC in Reading employer: Coventry Building Society
Contact Detail:
Coventry Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager - Family & Everyday Banking - up to 12 months FTC in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Coventry Building Society or similar firms. A friendly chat can open doors and give you insights that might just help you land that Performance Manager role.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. You’ll need to present data in a clear and engaging way, so think about how you can turn your past experiences into compelling narratives that showcase your analytical prowess.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team and the exciting journey we’re on together.
We think you need these skills to ace Performance Manager - Family & Everyday Banking - up to 12 months FTC in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Performance Manager role. Highlight your experience in planning, forecasting, and performance analytics, as these are key to what we’re looking for. Show us how your skills can drive commercial success!
Showcase Your Data Skills: We want to see your technical expertise in analytical tools and techniques. Include examples of how you've turned data into actionable insights in your previous roles. This will help us understand how you can bring analytics to life for our team.
Communicate Clearly: Strong communication is essential for this role. When writing your application, make sure to present your experiences in a clear and engaging way. Tailor your stories to resonate with a leadership audience, as this will demonstrate your ability to partner with stakeholders effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Coventry Building Society
✨Know Your Numbers
Make sure you brush up on your financial interpretation skills. Be ready to discuss how you've used performance analytics in the past to drive decision-making. Prepare specific examples that showcase your ability to turn data into actionable insights.
✨Master the Art of Storytelling
When presenting data, think about how you can tell a compelling story. Tailor your examples to resonate with leadership audiences, highlighting key trends and risks. Practise explaining complex data in a clear and engaging way.
✨Stakeholder Engagement is Key
This role involves partnering with various teams, so be prepared to discuss your experience in stakeholder management. Think of instances where you've successfully collaborated with others to achieve commercial outcomes and be ready to share those stories.
✨Show Your Passion for Analytics
Demonstrate your enthusiasm for bringing analytics to life. Share why you enjoy solving problems through data and how it can create real impact. This will show your potential employer that you're not just skilled, but also genuinely interested in the role.
