At a Glance
- Tasks: Lead product development for current accounts and unsecured lending, enhancing customer experiences.
- Company: Join Coventry Building Society and The Co-operative Bank, champions of ethical banking.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic hybrid work environment with a focus on teamwork and innovation.
- Why this job: Make a real difference in financial services while shaping customer journeys.
- Qualifications: Experience in UK financial services and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
About the role
Bringing together Coventry Building Society, our purpose-led building society with The Co-operative Bank, the UK’s original ethical bank was the start of an exciting journey and a strong mutual alternative to the major banks. Within this combined organisation, we have an opportunity to join our team as a Product Manager, primarily focused on current accounts, but with also a requirement to work on unsecured lending products.
The Product Manager will help define and own the end-to-end customer experience, identifying and delivering changes that improve customer outcomes. Working closely with stakeholders across the Group, the Product Manager designs and delivers initiatives to attract new customers, grow balances and enhance the existing range to support delivery of the commercial plan.
The role requires strong knowledge of UK financial services, experience managing financial products, and the ability to communicate complex information clearly through proposals, presentations and committee papers. Acting as a role model within the team, the Product Manager helps build a high-performing environment while maintaining strong governance and oversight of regulatory and risk requirements.
They draw on insights, market intelligence, and performance data to refine the customer experience and contribute to key committees and working groups.
Product Manager employer: Coventry Building Society
Coventry Building Society and The Co-operative Bank offer a unique opportunity for the Product Manager role, combining a purpose-driven ethos with a commitment to ethical banking. Employees benefit from a collaborative work culture that prioritises professional growth, with access to ongoing training and development opportunities. Located in a vibrant community, this position not only allows you to make a meaningful impact on customer experiences but also fosters a supportive environment where innovation and teamwork thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their current accounts and unsecured lending products inside out. This will help you showcase your knowledge and passion during the interview.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Product Manager. Highlight your ability to improve customer outcomes and manage financial products effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Product Manager role. Highlight your experience with current accounts and unsecured lending products, as well as any relevant achievements in improving customer outcomes.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've defined and owned customer experiences in the past, and how you can bring that expertise to our team.
Showcase Your Communication Skills:Since the role requires clear communication of complex information, make sure your application reflects your ability to present ideas effectively. Use concise language and structure your thoughts logically.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Coventry Building Society
✨Know Your Products Inside Out
Make sure you have a solid understanding of current accounts and unsecured lending products. Research the latest trends in UK financial services and be ready to discuss how you can improve customer outcomes based on your insights.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully collaborated with various stakeholders in previous roles. Highlight your ability to communicate complex information clearly, as this will be crucial for the Product Manager position.
✨Demonstrate Your Analytical Mindset
Be ready to talk about how you've used market intelligence and performance data to drive product improvements. Bring specific examples that showcase your analytical skills and how they led to successful outcomes.
✨Emphasise Governance and Risk Awareness
Understand the importance of regulatory requirements in the financial sector. Be prepared to discuss how you've maintained strong governance in past projects and how you plan to uphold these standards in your new role.
