Coventry Building Society in Newcastle-under-Tyne is seeking a Customer Service Assistant to be the first point of contact for personal and business banking customers. You will support customers across in person, telephone and secure messages in a fast-paced branch environment.
Daily duties include cash handling, updating customer records, promoting additional products, and helping protect customers from fraud, with a focus on accessibility for all backgrounds including vulnerable customers.
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Banking Customer Experience Champion in Newcastle upon Tyne employer: Coventry Building Society
Coventry Building Society is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. With a strong focus on employee growth and development, the role of Lead QRM Model Developer provides opportunities to engage in high-profile projects that shape the future of financial services. Our hybrid working model, competitive benefits, and commitment to a supportive culture make Coventry Building Society a rewarding place to advance your career.
