At a Glance
- Tasks: Lead the development of current accounts and improve customer experiences in financial services.
- Company: Join Coventry Building Society and The Co-operative Bank, a purpose-driven ethical organisation.
- Benefits: Enjoy 28 days holiday, a bonus scheme, and a matched pension plan.
- Other info: Be part of a diverse team committed to equality and professional growth.
- Why this job: Make a real impact on customer outcomes while working in a supportive, flexible environment.
- Qualifications: Experience in financial products and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
About the role
Bringing together Coventry Building Society, our purpose-led building society with The Co-operative Bank, the UK’s original ethical bank was the start of an exciting journey and a strong mutual alternative to the major banks. Within this combined organisation, we have an opportunity to join our team as a Product Manager, primarily focused on current accounts, but with also a requirement to work on unsecured lending products. The Product Manager will help define and own the end-to-end customer experience, identifying and delivering changes that improve customer outcomes. Working closely with stakeholders across the Group, the Product Manager designs and delivers initiatives to attract new customers, grow balances and enhance the existing range to support delivery of the commercial plan.
The role requires strong knowledge of UK financial services, experience managing financial products, and the ability to communicate complex information clearly through proposals, presentations and committee papers. Acting as a role model within the team, the Product Manager helps build a high‑performing environment while maintaining strong governance and oversight of regulatory and risk requirements. They draw on insights, market intelligence, and performance data to refine the customer experience and contribute to key committees and working groups.
We operate on a team-leaded hybrid approach with at least 1 day a month or business needs in the Manchester and/or Coventry Head office sites.
Our benefits include:
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with matched contributions
- Life assurance (6 times annual salary)
Find out more about the fantastic benefits of joining Coventry Building Society here. We reserve the right to close this advert early if we receive a high volume of suitable applications.
About you
For this role you’ll need to have:
- Strong commercial understanding of the UK financial services market, including conduct and credit risk.
- Proven experience managing financial products or propositions within a regulated environment.
- Demonstrated ability to lead and deliver complex projects with multiple stakeholders.
- Highly proficient in producing compelling written content, including committee papers, proposals and senior‑level presentations.
- Strong analytical capability with a data‑led approach to developing insight‑driven business cases.
- Excellent verbal communication skills, able to articulate complex information clearly and concisely.
- Ability to build strong, trusted relationships with stakeholders at all levels, including senior leadership.
- Creative problem‑solving ability, able to find effective and innovative solutions.
Experience in these areas would be helpful:
- Experience working within a large financial institution or multi‑product environment.
- Previous experience of working on current account products.
- Exposure to strategic change, transformation initiatives or proposition development.
- Understanding of regulatory frameworks affecting financial services product design.
- Experience influencing senior committees or governance groups.
About us
In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey. Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.
We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer
We’re proud to offer an interview or assessment to every disabled applicant who meets the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.
Product Manager - Current Accounts in Manchester employer: Coventry Building Society
Coventry Building Society, in partnership with The Co-operative Bank, offers a unique opportunity for Product Managers to thrive in a purpose-driven environment. With a strong commitment to employee wellbeing, a culture of recognition, and a focus on diversity, we provide an excellent platform for professional growth and development. Our hybrid working model and comprehensive benefits package, including generous holiday allowances and a discretionary bonus scheme, make this an attractive workplace for those seeking meaningful and rewarding careers in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Current Accounts in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their current accounts and unsecured lending products inside out. This will help you speak confidently about how you can contribute to their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of Product Manager. Use examples that showcase your ability to lead projects and improve customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Coventry Building Society and The Co-operative Bank.
We think you need these skills to ace Product Manager - Current Accounts in Manchester
Some tips for your application 🫡
Show Your Passion for Financial Services:When writing your application, let your enthusiasm for the UK financial services market shine through. We want to see how your experience aligns with our mission and values, so don’t hold back on sharing your insights and ideas!
Be Clear and Concise:We appreciate clarity! Make sure your written content is easy to read and straight to the point. Use bullet points where necessary to highlight your key achievements and skills, especially those related to managing financial products.
Tailor Your Application:Take the time to customise your application for the Product Manager role. Highlight your relevant experience in current accounts and unsecured lending products, and show us how you can contribute to enhancing customer outcomes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Coventry Building Society
✨Know Your Financial Services Inside Out
Make sure you brush up on your knowledge of the UK financial services market, especially around current accounts and unsecured lending products. Being able to discuss recent trends or regulatory changes will show that you're not just familiar with the basics but are genuinely engaged with the industry.
✨Prepare Compelling Presentations
Since you'll need to produce committee papers and proposals, practice presenting complex information clearly and concisely. Use examples from your past experiences to illustrate your points, and consider creating a mock presentation to get comfortable with articulating your ideas.
✨Build Relationships Before the Interview
Try to connect with current employees or stakeholders at the company before your interview. This can give you insights into the company culture and expectations, plus it shows initiative and a genuine interest in building relationships, which is key for this role.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've tackled complex projects or challenges. Highlight your creative problem-solving abilities and how you've used data to drive decisions. This will demonstrate your analytical capability and your fit for a role that requires innovative thinking.
