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- Tasks: Analyse performance data to drive commercial success and customer outcomes.
- Company: Join a leading mutual bank with a strong ethical foundation.
- Benefits: 28 days holiday, bonus scheme, pension contributions, and life assurance.
- Why this job: Make a real impact by turning data into actionable insights.
- Qualifications: Experience in analytics, financial interpretation, and strong communication skills.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Through our integration programme we have significantly grown, and we are one of the largest mortgage lenders and a mutual retail banking alternative to the bigger banks. Our Group Commercial Office is integral to supporting this growth and future development of the customer proposition and the commercial success of the combined business.
We have a Secondment/FTC opportunity for a Performance Manager to support the development and production of performance analytics and insight for the value streams, plus supporting the Lead Performance Manager to interpret, drive and deliver strong commercial and customer outcomes. We are looking for talent to turn current account and savings data into meaningful insight that drives decision-making. The role will involve tracking business performance, customer behaviours and key trends, highlighting risks and opportunities that shape our plans. Along with supporting strategic planning and forecasting, produce pricing proposals that influence growth, and work closely with teams across product, finance, research and more. It is important the role holder enjoys bringing analytics to life, solving problems and partnering with stakeholders to create real commercial impact.
Our benefits include:
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with matched contributions
- Life assurance (6 times annual salary)
Location/Hybrid Working: If West Midlands based - once a week on the Coventry site and every 2 months at the Manchester site. If based near Manchester - every other month alternate locations.
About you
To be successful in this role it is essential you have:
- Experience in planning, forecasting and financial interpretation
- Experience in the creation of performance analytics and insight
- Technical expertise in analytical tools and techniques
- Strong communication and stakeholder management skills
- Strong excel and data interpretation skills
- Experience in presenting data in a clear, actionable, and engaging stories tailored to leadership audiences
- Financial Services experience
- Insurance, or mortgage product experience
Desirable experience will be:
- Current account product experience
About us
In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey. Trusted by over four million people, we are a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues. We are officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We are serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you will build more than just a career with us.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we will consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer
We are proud to offer an interview or assessment to every disabled applicant who meets the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.
Location: Coventry
Performance Manager - Family & Everyday Banking - up to 12 months FTC in Manchester employer: Coventry Building Society
Contact Detail:
Coventry Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager - Family & Everyday Banking - up to 12 months FTC in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing a role at the company.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to see that you’re genuinely interested in what we do, so come armed with questions that show you’ve done your homework!
✨Tip Number 3
Practice your storytelling skills! When discussing your experience, focus on how you’ve used analytics to drive decisions and outcomes. We love hearing about real-life examples that showcase your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Performance Manager - Family & Everyday Banking - up to 12 months FTC in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Performance Manager role. Highlight your experience in planning, forecasting, and performance analytics, as these are key to what we’re looking for. Show us how your skills can drive commercial success!
Showcase Your Data Skills: We want to see your technical expertise in action! Include examples of how you've used analytical tools to create insights that influenced decision-making. Don’t forget to mention your strong Excel skills and how you’ve presented data in engaging ways.
Communicate Clearly: Strong communication is essential for this role. When writing your application, make sure to convey your ideas clearly and concisely. We love candidates who can tell a compelling story with data, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Coventry Building Society!
How to prepare for a job interview at Coventry Building Society
✨Know Your Numbers
As a Performance Manager, you'll be dealing with data all the time. Brush up on your financial interpretation skills and be ready to discuss how you've used analytics to drive decision-making in past roles. Bring examples of how you've turned data into actionable insights.
✨Master Your Tools
Familiarise yourself with the analytical tools and techniques mentioned in the job description. If you have experience with specific software or methodologies, be prepared to talk about them. Showing that you can hit the ground running with technical expertise will impress your interviewers.
✨Engage Stakeholders
Strong communication and stakeholder management skills are key for this role. Think of times when you've successfully partnered with different teams to achieve a common goal. Be ready to share these stories and highlight how you can bring people together to create commercial impact.
✨Present with Purpose
You’ll need to present data in a clear and engaging way. Prepare a mini-presentation or a case study that showcases your ability to tell a story with numbers. Tailor it to a leadership audience, as this will demonstrate your understanding of their needs and how you can add value.
