Legal Counsel - Products & Customer in Manchester

We’re looking for a talented Legal Counsel to join our General Counsel Function, supporting the business with high-quality legal advice across a wide range of matters. In this role, you’ll play a key part in advising on retail products, ensuring they are developed, launched, and managed in line with legal & regulatory requirements and our risk appetite. Working as part of the Products & Customer team, you’ll collaborate closely with stakeholders across Current Accounts & Savings, as well as colleagues across the General Counsel Function and the wider business.

You’ll provide pragmatic, commercially focused guidance, helping teams navigate legal and regulatory complexity while enabling business objectives. From responding to stakeholder queries to supporting governance forums and managing external counsel, you’ll be at the centre of decision-making that shapes our customer offering and protects the organisation.

We operate on a team led hybrid approach with at least 1 day a week in the Coventry & / or Manchester office.

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Life assurance (6 times annual salary)

About you: You’re a commercially minded legal professional who enjoys working closely with the business to find practical solutions. You communicate complex legal concepts clearly and confidently, building strong relationships with stakeholders at all levels. You thrive in a fast-paced environment, balancing multiple priorities while maintaining a high standard of work. With strong analytical, drafting, and negotiation skills, you’re comfortable influencing decisions and contributing to positive outcomes. A collaborative team player, you take pride in delivering high-quality advice and are proactive in identifying opportunities to improve processes, mitigate risk, and add value.

• Qualified lawyer with relevant post-qualification experience
• Experience within financial services (or with FS clients)
• Strong experience providing clear, practical legal advice in a complex environment
• Excellent drafting, analytical, research, and negotiation skills
• Proven ability to build relationships and influence stakeholders
• Strong organisational skills with the ability to manage competing priorities
• Experience identifying and managing legal and compliance risks
• Collaborative approach with the ability to work effectively as part of a team

• Knowledge of retail products, particularly of Current and Savings accounts
• Broad legal knowledge alongside a specialism in Current and Saving accounts
• Experience working with Product and Operational teams
• Exposure to governance forums and cross-functional projects
• Track record of driving continuous improvement initiatives

Full time - 35 Hours (Flexible working such as part-time or compressed hours considered).

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey. Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters: We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer: We’re proud to offer an interview or assessment to every disabled applicant who meets the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme.

Feedback: We are currently receiving a high number of applications for our roles and, while we review each one carefully against the advertised criteria, unfortunately we're unable to provide individual feedback. We will contact shortlisted candidates directly.