At a Glance
- Tasks: Conduct due diligence reviews and assess client legitimacy in a fast-paced environment.
- Company: Join Coventry Building Society, a trusted ethical bank with a strong community focus.
- Benefits: Enjoy 28 days holiday, a bonus scheme, and extensive wellbeing support.
- Other info: Flexible working options available; be part of a diverse and inclusive team.
- Why this job: Make a real impact in combating economic crime while developing your skills.
- Qualifications: Experience in CDD/KYC and strong analytical skills are essential.
The predicted salary is between 37000 - 37000 £ per year.
Location: Coventry-Binley Business Park, Hybrid, Manchester
Hours: Full Time - 35 Hours
Closing Date: 03 Jul 2026
Salary Details: Up to £37,000 (dependant on relevant experience)
Our AML team is responsible for ensuring the Society’s compliance with regulations by operating defences in relation to money laundering, Sanctions and terrorist financing. We are now recruiting a Customer Due Diligence Analyst to join them. This is a 12 month opportunity.
The role holder will be responsible for conducting comprehensive due diligence (including Enhanced Due Diligence) reviews on Retail and Business Banking clients and counterparties. This will include assessing operational legitimacy, ownership structures and commercial activity for Business Banking clients. They will also complete customer risk assessments, identifying where Enhanced Due Diligence is required in accordance with the Money Laundering Regulations, and manage the customer within the risk appetite of the Society. Using a variety of sources, including publicly available sources, and through interaction with both internal and external stakeholders, such as other regulated firms and law enforcement, investigations will need to be documented accordingly to evidential standards, and provide recommendations for outcomes on investigations based on sound, verified evidence for approval. This will include, where appropriate, making disclosures under the prescribed and most appropriate format to the National Crime Agency (NCA).
This role operates Monday to Friday 9am – 5pm and once up to speed the team operate on a hybrid basis and are on-site at least 1 day a week either in our Coventry or Manchester office.
Our benefits include:
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with enhanced contributions
- Maternity, paternity and shared parental leave
- Extensive wellbeing support
- Life assurance (6 times annual salary)
To be successful you’ll need experience in hands on high volume CDD/KYC or Due Diligence including investigations and an understanding of corporate structures and you’ll be able to evidence when you’ve conducted and completed investigations with good decision making and time management skills, and have the ability to analyse conflicting information. You’ll be comfortable in a customer focused, fast paced and ever changing environment, as well as the ability to work independently and as part of a team.
To be successful in this role it’s essential you have:
- Current experience of Customer Due Diligence/Enhanced Due Diligence in 1LOD from a banking background
- Experience of transaction monitoring and SARs.
- Evidence of working with stakeholders at all levels, with the ability to persuade and influence
- An ability to interpret complex issues, good communication and strong decision making skills
- Investigative, analytical and problem solving skills, able to assess information objectively and deliver solutions that are appropriate and fair
- Confidence in the use of computer systems, including Microsoft Word and Excel.
Desirable experience will be:
- Experience and understanding of the importance of customer care
- Industry recognised qualifications such as the ICA Certificate in Anti-Money Laundering or be prepared to undertake one
- A solid understanding of the current legislative and regulatory environment
We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer. We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies.
Customer Due Diligence Analyst - Economic Crime in Manchester employer: Coventry Building Society
Coventry Building Society is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With a strong commitment to ethical practices and diversity, employees benefit from flexible working arrangements, comprehensive benefits including generous holiday allowances, and opportunities for professional growth within a purpose-driven organisation. Located in the vibrant areas of Coventry and Manchester, this role not only provides a competitive salary but also the chance to make a meaningful impact in the fight against economic crime.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Due Diligence Analyst - Economic Crime in Manchester
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Coventry Building Society looking for candidates who are engaged and informed.
We think you need these skills to ace Customer Due Diligence Analyst - Economic Crime in Manchester
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Coventry Building Society. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Coventry Building Society
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Coventry Building Society’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
