Coventry Building Society is seeking friendly, customer-focused individuals to join our Customer Service Contact Centre in Manchester. You will handle high volumes of inbound calls, identify banking needs, and guide customers through safe banking practices, scams protection, and fraud prevention.
The role offers training, a collaborative team environment, and a mix of onsite and hybrid work patterns. A strong emphasis on accurate information, policy adherence and delivering excellent service is
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Banking Customer Advisor – Inbound Calls (Hybrid) in Manchester employer: Coventry Building Society
Coventry Building Society is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. With a strong focus on employee growth and development, the role of Lead QRM Model Developer provides opportunities to engage in high-profile projects that shape the future of financial services. Our hybrid working model, competitive benefits, and commitment to a supportive culture make Coventry Building Society a rewarding place to advance your career.
