At a Glance
- Tasks: Lead and coordinate major incidents, ensuring swift resolution and minimal disruption for customers.
- Company: Coventry Building Society, a trusted financial institution with a strong community focus.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Join a supportive team dedicated to continuous improvement and excellence.
- Why this job: Make a real difference by leading critical incident responses and enhancing customer experience.
- Qualifications: Experience in incident management and strong leadership skills required.
The predicted salary is between 63000 - 77000 £ per year.
Coventry Building Society seeks a Lead Major Incident Manager to command and coordinate the most severe incidents, guiding fast resolution and minimizing customer disruption.
You will lead end-to-end incident response, ensuring clear communication with stakeholders and suppliers while maintaining governance and incident readiness.
You will also coach other Major Incident Managers, develop runbooks and training materials, and contribute to the organisation's leadership capability framework.
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Senior Major Incident Lead & Incident Commander in Coventry employer: Coventry Building Society
Coventry Building Society is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. With a strong focus on employee growth and development, the role of Lead QRM Model Developer provides opportunities to engage in high-profile projects that shape the future of financial services. Our hybrid working model, competitive benefits, and commitment to a supportive culture make Coventry Building Society a rewarding place to advance your career.
