At a Glance
- Tasks: Shape customer propositions and drive impactful solutions in business banking.
- Company: Join the UK's seventh-largest mortgage lender with a strong ethical focus.
- Benefits: Enjoy 28 days holiday, a bonus scheme, and a matched pension plan.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference for customers and communities while growing your career.
- Qualifications: Experience in banking and a knack for understanding customer needs.
The predicted salary is between 58185 - 71115 £ per year.
The combination of Coventry Building Society and The Co‑operative Bank has created the UK’s seventh‑largest mortgage lender and a strong mutual alternative to the big banks across retail and business banking. We have an opportunity for a Proposition Manager to join a newly formed Business & Commercial Banking Proposition team at an early and influential stage of its journey. The team is building its proposition capability from the ground up, so this role is suited to a solid Proposition Manager or someone with strong sector knowledge who can bring depth of expertise, shape ways of working and help establish best practice across the team.
The team is dedicated to making a genuine difference for our customers, communities, and the planet. We focus on creating solutions that truly matter, ensuring our work is relevant and impactful for everyone we serve. The role focuses on the customer value proposition, why customers choose the Group and how they are built and evolved. Working with key stakeholders, the focus is on customer definition alongside the development and delivery of a clear customer strategy, shaping the end‑to‑end customer journey, and ensuring propositions are differentiated through strong market and competitor insight.
The role supports the Product team on their commercial objectives, translating customer needs and insight into compelling propositions that drive sustainable growth. Day to day, the role covers a broad range of business and commercial banking products, including current accounts, lending, and deposits. The role holder will work closely with teams across Product, Pricing, Marketing, Digital, Finance, Compliance and Customer insights to improve existing propositions and create new ones, acting as the proposition expert and ensuring proposition thinking is reflected in wider initiatives and regulatory change.
This is a role for someone who is curious, commercially minded and comfortable influencing across an organisation, with the opportunity to support and guide along with an industry strong Senior Manager. We operate on a team-led hybrid approach at least once a quarter in the Coventry & / or Manchester office.
Our benefits include:
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with matched contributions
- Life assurance (6 times annual salary)
For this role you’ll need to have:
- Strong understanding of customer needs across business, commercial or corporate banking
- Proven banking experience
- Experience delivering customer facing change within large corporate projects
- Ability to create clear, impactful written and verbal presentations using insight and analysis
- Creative problem solver with the ability to develop practical proposition solutions
- Experience developing new and improving existing propositions
- Good market understanding across business, commercial and corporate sectors
Experience in these areas would be helpful:
- Experience in product or pricing management
- Experience designing or improving digital customer journeys
- Understanding of Open Banking and Open Finance opportunities
- Exposure to green finance or ESG focused propositions
We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.
Flexibility and why it matters: We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer: We’re proud to offer an interview or assessment to every disabled applicant who meets the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme.
Propositions Manager - Business and Commercial Banking in Coventry employer: Coventry Building Society
The Coventry Building Society is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where innovation thrives. With a focus on team-led hybrid working, employees enjoy flexibility in their schedules while being part of a skilled technical team dedicated to continuous improvement. This role not only provides opportunities for leadership development but also fosters a collaborative environment that values each individual's contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Propositions Manager - Business and Commercial Banking in Coventry
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Coventry Building Society. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Propositions Manager - Business and Commercial Banking in Coventry
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Coventry Building Society.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Coventry Building Society's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Coventry Building Society
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Coventry Building Society.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Coventry Building Society will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Coventry Building Society employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
