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- Tasks: Analyse performance data to drive commercial success and customer outcomes.
- Company: Join a leading mutual bank focused on ethical banking and customer care.
- Benefits: 28 days holiday, bonus scheme, pension contributions, and life assurance.
- Why this job: Make a real impact by turning data into actionable insights for growth.
- Qualifications: Experience in analytics, financial interpretation, and strong communication skills.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
About the role
Through our integration programme we have significantly grown, and we are one of the largest mortgage lenders and a mutual retail banking alternative to the bigger banks. Our Group Commercial Office is integral to supporting this growth and future development of the customer proposition and the commercial success of the combined business. We have a Secondment/FTC opportunity for a Performance Manager to support the development and production of performance analytics and insight for the value streams, plus supporting the Lead Performance Manager to interpret, drive and deliver strong commercial and customer outcomes. We're looking for talent to turn current account and savings data into meaningful insight that drives decision-making. The role will involve tracking business performance, customer behaviours and key trends, highlighting risks and opportunities that shape our plans. Along with supporting strategic planning and forecasting, produce pricing proposals that influence growth, and work closely with teams across product, finance, research and more. It's important the role holder enjoys bringing analytics to life, solving problems and partnering with stakeholders to create real commercial impact.
Our benefits include:
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with matched contributions
- Life assurance (6 times annual salary)
We reserve the right to close this advert early if we receive a high volume of suitable applications.
Location/Hybrid Working: If West Midlands based once a week on the Coventry site and every 2 months at the Manchester site. If based near Manchester every other month alternate locations.
About you
To be successful in this role it's essential you have:
- Experience in planning, forecasting and financial interpretation
- Experience in the creation of performance analytics and insight
- Technical expertise in analytical tools and techniques
- Strong communication and stakeholder management skills
- Strong excel and data interpretation skills
- Experience in presenting data in a clear, actionable, and engaging stories tailored to leadership audiences
- Financial Services experience
- Insurance, or mortgage product experience
Desirable experience will be:
- Current account product experience
About us
In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey. Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues. We're officially recognised as a Great Place to Work and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer
We're proud to offer an interview or assessment to every disabled applicant who meets the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.
Performance Manager - Family & Everyday Banking - up to 12 months FTC in Coventry employer: Coventry Building Society
Contact Detail:
Coventry Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager - Family & Everyday Banking - up to 12 months FTC in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their products and services, especially in the financial sector. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your storytelling skills! When discussing your experience, focus on how you've used analytics to drive results. Make it relatable and engaging, so the interviewers can see the impact you've made in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Performance Manager - Family & Everyday Banking - up to 12 months FTC in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in planning, forecasting, and performance analytics. We want to see how your skills align with the role of Performance Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills: Since this role is all about turning data into meaningful insights, be sure to include examples of how you've used analytical tools and techniques in your previous roles. We love seeing how you’ve brought analytics to life and made a real impact!
Communicate Clearly: Strong communication is key for this position, so make sure your application reflects that. Use clear and engaging language to tell your story, especially when discussing your experience in presenting data to leadership audiences. We want to see your ability to convey complex information simply!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values before you hit 'send'!
How to prepare for a job interview at Coventry Building Society
✨Know Your Numbers
As a Performance Manager, you'll be dealing with performance analytics and insights. Brush up on your financial interpretation skills and be ready to discuss how you've used data to drive decision-making in the past. Prepare specific examples that showcase your analytical prowess.
✨Master the Art of Storytelling
You’ll need to present data in a clear and engaging way. Practice turning complex data into compelling narratives that resonate with leadership. Think about how you can tailor your stories to highlight key trends and insights that align with the company's goals.
✨Stakeholder Management is Key
This role involves partnering with various teams. Be prepared to discuss your experience in managing stakeholders and how you've successfully collaborated across departments. Highlight any specific projects where your communication skills made a significant impact.
✨Stay Current with Industry Trends
Familiarise yourself with the latest trends in financial services, especially around current accounts and savings products. Showing that you’re knowledgeable about the industry will demonstrate your commitment and help you stand out as a candidate who can contribute to strategic planning.
