Payroll Administrator in Coventry

We are now recruiting for a Payroll Administrator to join us. This role will deliver a high standard of payroll administration for colleagues across the Group, ensuring accurate, timely, and compliant processing of payroll activities. Working within Workday, the role holder will be responsible for managing all colleague lifecycle transactions, administering statutory and company payments, processing expenses, completing statutory returns, and ensuring that all payroll-related activities meet strict deadlines. They will also support pension administration, including auto-enrolment, monthly provider submissions, and ongoing maintenance of accurate member records.

The role holder will act as a key point of contact for colleague queries raised through Workday Help, handling each query confidently, sensitively, and with a strong commitment to confidentiality. The person in post will work closely with colleagues and managers at all levels, interpreting policies and providing clear guidance to support effective decision-making. They will maintain accurate data within Workday, carry out system testing following upgrades, and produce management information when required.

The Payroll Administrator will be responsible for adhering to HMRC legislation, data protection requirements, internal governance processes, and all legal obligations related to payroll and expenses. The role holder will bring sound judgement to complex or non-standard queries, following documented processes while applying their expertise to ensure appropriate outcomes.

We operate on a team led hybrid approach with at least 2 days a week in the Coventry office.

Benefits:

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Maternity, paternity and shared parental leave
• Extensive wellbeing support
• Life assurance (6 times annual salary)

We reserve the right to close this advert early if we receive a high volume of suitable applications.

About you

You’ll have strong interpersonal and organisational skills which you’ll use to support managers and colleagues effectively across the Group. You’ll be a collaborative and committed team player who takes pride in delivering high-quality service.

For this role you’ll need to have:

• Current or recent experience in a payroll position
• Knowledge of PAYE, N.I.C, SSP and SMP
• Strong experience within a fast-paced administrative role.
• Exceptional customer service skills and organisational skills
• Excellent attention to detail with the ability to work to deadlines

Experience in these areas would be helpful:

• An understanding of pension auto enrolment
• The ability to do manual calculations

About us

In 2025 Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey. Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a Great Place to Work and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meets the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.