At a Glance
- Tasks: Handle inbound calls, identify banking needs, and educate customers on secure practices.
- Company: Join Coventry Building Society, a supportive and dynamic workplace.
- Benefits: Hybrid working, training, and opportunities for career progression.
- Other info: Exciting onboarding starting 7th September 2026.
- Why this job: Make a real difference in customers' banking experiences while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Coventry Building Society is seeking a Customer Service Telephone Advisor in Coventry.
You will handle high volumes of inbound calls, identify customers' banking needs and guide them to safe, effective outcomes while educating on fraud prevention and secure banking practices.
You'll join a busy, supportive contact centre with hybrid working, training on systems, and opportunities to progress. The role starts 7th September 2026 with a 12-week onboarding.
#J-18808-Ljbffr
Hybrid Banking Customer Advisor in Coventry employer: Coventry Building Society
The Coventry Building Society is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where innovation thrives. With a focus on team-led hybrid working, employees enjoy flexibility in their schedules while being part of a skilled technical team dedicated to continuous improvement. This role not only provides opportunities for leadership development but also fosters a collaborative environment that values each individual's contributions.
