At a Glance
- Tasks: Shape customer propositions and drive impactful change in business banking.
- Company: Join the UK's seventh-largest mortgage lender with a strong ethical focus.
- Benefits: 28 days holiday, bonus scheme, pension contributions, and life assurance.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference for customers and communities while growing your career.
- Qualifications: Experience in banking and understanding of customer needs essential.
The predicted salary is between 45000 - 55000 € per year.
The combination of Coventry Building Society and The Co-operative Bank has created the UK's seventh-largest mortgage lender and a strong mutual alternative to the big banks across retail and business banking. We have a 12-month FTC opportunity as a Proposition Manager to join a newly formed Business & Commercial Banking Proposition team at an early and influential stage of its journey. The team is building its proposition capability from the ground up, so this role is suited to a solid Proposition Manager or someone with strong sector knowledge who can bring depth of expertise, shape ways of working and help establish best practice across the team.
The team is dedicated to making a genuine difference for our customers, communities, and the planet. We focus on creating solutions that truly matter, ensuring our work is relevant and impactful for everyone we serve. The role focuses on the customer value proposition, why customers choose the Group and how they are built and evolved. Working with key stakeholders, the focus is on customer definition alongside the development and delivery of a clear customer strategy, shaping the end-to-end customer journey, and ensuring propositions are differentiated through strong market and competitor insight.
The role supports the Product team on their commercial objectives, translating customer needs and insight into compelling propositions that drive sustainable growth. Day to day, the role covers a broad range of business and commercial banking products, including current accounts, lending, and deposits. The role holder will work closely with teams across Product, Pricing, Marketing, Digital, Finance, Compliance and Customer insights to improve existing propositions and create new ones, acting as the proposition expert and ensuring proposition thinking is reflected in wider initiatives and regulatory change.
This is a role for someone who is curious, commercially minded and comfortable influencing across an organisation, with the opportunity to support and guide along with an industry strong Senior Manager. We operate on a team-led hybrid approach at least once a quarter in the Coventry & / or Manchester office.
Our benefits include:
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with matched contributions
- Life assurance (6 times annual salary)
Find out more about the fantastic benefits of joining Coventry Building Society here. We reserve the right to close this advert early if we receive a high volume of suitable applications.
About you
For this role you'll need to have:
- Strong understanding of customer needs across business, commercial or corporate banking
- Proven banking experience
- Experience delivering customer facing change within large corporate projects
- Ability to create clear, impactful written and verbal presentations using insight and analysis
- Creative problem solver with the ability to develop practical proposition solutions
- Experience developing new and improving existing propositions
- Good market understanding across business, commercial and corporate sectors
Experience in these areas would be helpful:
- Experience in product or pricing management
- Experience designing or improving digital customer journeys
- Understanding of Open Banking and Open Finance opportunities
- Exposure to green finance or ESG focused propositions
About us
In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey. Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.
We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer
We're proud to offer an interview or assessment to every disabled applicant who meets the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.
Propositions Manager - Business and Commercial Banking - 12 month FTC in Chesterfield employer: Coventry Building Society
Coventry Building Society, in partnership with The Co-operative Bank, offers a unique opportunity for a Propositions Manager to join a dynamic team focused on creating impactful banking solutions. With a strong commitment to ethical practices and community engagement, employees benefit from a supportive work culture that prioritises personal growth, flexibility, and well-being, alongside competitive benefits such as a discretionary bonus scheme and generous holiday allowances. This role not only allows you to shape customer propositions but also to contribute to a purpose-driven organisation that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Propositions Manager - Business and Commercial Banking - 12 month FTC in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer propositions and think about how your skills can contribute to their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Propositions Manager. Highlight your understanding of customer needs and how you can drive impactful change within the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Coventry Building Society.
We think you need these skills to ace Propositions Manager - Business and Commercial Banking - 12 month FTC in Chesterfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Propositions Manager role. Highlight your relevant experience in business and commercial banking, and show us how your skills align with our mission to create impactful customer solutions.
Showcase Your Insights:We want to see your understanding of customer needs and market trends. Use specific examples from your past experiences to demonstrate how you've developed or improved propositions that resonate with customers.
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. This will help us easily grasp your ideas and see your potential as a Proposition Manager.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our newly formed team!
How to prepare for a job interview at Coventry Building Society
✨Know Your Propositions
Before the interview, dive deep into the customer value propositions relevant to business and commercial banking. Understand how they differentiate from competitors and be ready to discuss your insights on what makes a compelling proposition.
✨Showcase Your Experience
Prepare to share specific examples from your past roles that demonstrate your ability to deliver customer-facing change. Highlight any large corporate projects you've been involved in and how you contributed to their success.
✨Be a Creative Problem Solver
Think of practical solutions to common challenges in the banking sector. During the interview, present your ideas on how to improve existing propositions or create new ones, showcasing your creative thinking and market understanding.
✨Engage with Stakeholders
Since the role involves working closely with various teams, be prepared to discuss how you’ve successfully influenced stakeholders in previous positions. Share strategies you’ve used to ensure alignment and collaboration across departments.
